Teams at Sophos

Lead and coach a virtual EMEA renewals team across commercial, mid-market, and enterprise accounts. Own renewal rates, recurring revenue, retention, expansion, pipeline governance, and weekly, monthly, and quarterly forecasting. Partner with sales leaders, customer success teams, distributors, and channel partners to mitigate renewal risk and drive upsell opportunities. Improve renewal processes, support automation initiatives, and develop team performance, succession, and workforce plans.

Own and deliver production-grade AI assistant capabilities for Sophos Firewall, including agent workflows, tool integrations, guardrails, evaluation frameworks, and automation. Design scalable backend systems, APIs, and distributed services with strong reliability, performance, security, and operational excellence. Build natural-language firewall management and intelligent security automation while collaborating with engineering and security teams. Deploy and optimize cloud-based solutions on AWS, including infrastructure, networking, identity, observability, and safe rollout practices.

Provides hands-on technical leadership for end-to-end SaaS platform capabilities spanning frontend, backend, APIs, integrations, cloud infrastructure, and AI experiences. Responsibilities include architecture, production coding, secure multi-tenant system design, AI platform development, agentic engineering workflows, code and design reviews, technical direction, mentoring, and cross-functional alignment.