Jobs at Redis (redis.io)

Provide L1 technical support for Redis products (cloud and on‑prem), troubleshoot installation, latency and command issues, work with PaaS providers, escalate to internal teams, maintain SLAs, document solutions, and support customers in a 24/7 environment.

As a Technical Support Engineer, you will troubleshoot complex software issues, collaborate with engineering, and advocate for customers to resolve issues efficiently while managing communication among various teams.

The Regional Account Executive will formulate and execute sales strategies for Redis Enterprise, targeting major brands and exceeding sales quotas through relationship building and consultative selling.

As a Regional Account Executive, you will formulate sales strategies, identify opportunities, develop pipelines, and close deals to exceed sales targets in B2B technology.

Sell Redis Enterprise to enterprise customers in the Delhi NCR territory. Develop and execute territory sales strategy, build pipeline, qualify opportunities, and close deals to exceed quota. Manage customer relationships, present solution value, and coordinate with internal teams to up-sell and cross-sell.

The Customer Success Manager at Redis will manage customer relationships, drive product adoption, deliver business reviews, develop success plans, and ensure account retention and growth while collaborating across teams.