Jobs at Porch Group

Analyze homeowners insurance data to support pricing, underwriting, retention, product, and competitive intelligence decisions. Write SQL across BigQuery and SQL Server, build Power BI dashboards, identify portfolio trends and anomalies, measure product changes, and ensure data quality through QA and reconciliations. The role partners with product managers and business leaders, requiring autonomous problem-solving, clear communication, and cross-functional analysis.

Field incoming calls, texts, and emails; answer client questions; provide price quotes; sell home inspection services; schedule appointments; collect and accurately enter client details into booking software; manage correspondence across multiple channels; follow standard operating procedures; and deliver a strong customer experience while working remotely during U.S. business hours.

Leads actuarial pricing initiatives for homeowners insurance, including rating plans, indication frameworks, advanced pricing models, segmentation strategies, regulatory filings, and model governance. Mentors actuarial analysts, investigates segmentation improvements, provides strategic recommendations to leadership, and collaborates with Product, Reserving, Data Science, Underwriting, Sales, and Claims. Requires advanced Excel, SQL, Python or R, insurance pricing experience, and progress toward actuarial credentials.

Supports clients throughout transaction workflows by resolving inquiries, analyzing requests, managing orders from creation through completion, maintaining accurate data across systems, and escalating bugs or operational issues. The role requires timely ticket completion, effective communication with clients and internal teams, adherence to quality standards, and consistent overnight availability overlapping with U.S. Central Time business hours.

Build and maintain B2B relationships with contractors and trade partners, source technicians for insurance claim work orders, coordinate appointments, follow up with clients, track daily performance metrics, accurately label claim dispositions, and escalate contractor relationship or service issues. The role requires strong English communication, customer service skills, CRM proficiency, Excel data entry, and ongoing overlap with U.S. Eastern Time business hours.

Design, implement, and operate production database platforms across GCP and Azure. Responsibilities include PostgreSQL, SQL Server, and BigQuery administration; architecture, migration, performance tuning, monitoring, backup, recovery, high availability, and disaster recovery. The role also implements Terraform infrastructure, supports CI/CD and data pipelines, contributes to security and modernization initiatives, and collaborates with engineering, analytics, data science, and business teams.

Manage integrated marketing campaigns across six software and services business units. Responsibilities include campaign project management, email marketing, WordPress landing pages, Salesforce campaign builds, social media strategy and scheduling, marketing collateral, webinars, conference promotion, website updates, and performance reporting. The role requires collaboration with demand generation, services, software, and paid digital marketing teams while supporting US-based business hours.

Own day-to-day content and social media execution across blogs, email, case studies, landing pages, and B2B social channels. Write, edit, publish, and optimize content; maintain brand consistency; track performance; coordinate visual assets; support product launches and campaigns; manage production calendars and stakeholder deadlines; and monitor industry and competitor trends.

Build, monitor, optimize, and maintain cloud-based ETL/ELT pipelines supporting business intelligence and reporting. Develop high-performance SQL transformations, manage data warehouse schemas, tune query and pipeline performance, and optimize cloud costs. Collaborate with analysts, data scientists, actuaries, and architects to translate insurance and SaaS requirements into scalable technical solutions. Participate in code reviews, documentation, troubleshooting, and data integrity initiatives.

Build, monitor, optimize, and maintain ETL/ELT pipelines using Google Cloud technologies. Develop complex SQL transformations, design dimensional data models, improve query performance and cloud cost efficiency, and ensure data integrity. Collaborate with analysts and stakeholders to translate SaaS and insurance metrics into technical solutions. Participate in code reviews, documentation, troubleshooting, and data warehouse lifecycle management while supporting US business hours.

Designs, operates, and improves scalable cloud infrastructure across GCP and AWS. Builds Terraform-based infrastructure, GitHub Actions CI/CD pipelines, observability, automation, and AI-enabled monitoring and remediation. Manages MySQL and SQL Server databases, Cloudflare services, security controls, repository governance, and incident response. Supports reliability, performance, cost optimization, compliance, and cloud modernization while providing 24/7 on-call coverage and mentoring junior engineers.

Design and produce on-brand marketing assets across web, email, paid media, social, and sales collateral. Translate briefs into high-quality, production-ready files, maintain brand systems and templates, collaborate with channel owners, manage feedback and multiple projects, and optimize creative for performance and launch readiness.