PagerDuty

1,200 Total Employees

Year Founded: 2009

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PagerDuty Innovation & Technology Culture

PagerDuty Employee Reviews

When I joined PagerDuty, I was at a point in my career where I was trying to figure out what my next big challenge would be. I really wanted to work somewhere where my work would have a real impact, but also pose a big technical challenge for me, and that's just what I found here at PagerDuty, I've been able to work alongside an amazing team.

Kurt, Software Engineer II

What excites me most about PagerDuty is being able to be a part of a company that is actually making a difference in the world! It is very rewarding to be part of a mission that truly matters, keeping the digital world running smoothly. Every day, I get to work with and help teams prevent outages before they happen and respond faster when they do.

Everett Gansereit , Sales Development Representative

What People Are Saying About PagerDuty

Product Innovation: The platform ties event orchestration directly to runbook/process automation and is introducing agentic capabilities (e.g., an SRE Agent) to automate incident lifecycle steps. This closed-loop approach emphasizes moving from detection to action to reduce toil and speed mitigation.
Long-Term Vision: The roadmap shows a multi‑year progression from Event Intelligence to AIOps and now agentic AI across the Operations Cloud. These releases are described as a coherent plan rather than bolt‑on features.
Innovation Leadership: Independent evaluations cite leadership in process‑centric AIOps and incident response, alongside ongoing platform investment and enterprise traction. High‑profile launches and deep integrations with major ecosystems reinforce category influence.