Jobs at NTT DATA

Provides administrative support for a managed services client service desk. Responsibilities include receiving, validating, logging, categorizing, and prioritizing client requests; following escalation procedures; maintaining ticket documentation; and supporting efficient incident resolution. The role requires strong communication, attention to detail, sound judgment, client focus, and availability for 24x7 rostered shifts.

Provides first-line monitoring and technical support for client collaboration, contact centre, and voice systems. Responsibilities include monitoring cloud infrastructure, triaging and resolving incidents, performing approved patching and configuration changes, supporting clients by phone or chat, meeting service-level agreements, updating knowledge articles, improving processes, automating routine tasks, and ensuring effective shift handovers.

Lead and support account-based marketing strategies for select high-value accounts: research targets, design personalized campaigns and content, collaborate with sales and product, use CRM and marketing automation to track performance, coordinate events, and measure ABM success to drive pipeline and revenue growth.

The SOC Analyst L2 manages security infrastructure, providing proactive monitoring, incident resolution, and support for SIEM solutions, while enhancing security processes and documentation.

The Global Compensations Advisor is responsible for shaping and executing the global compensation strategy, analyzing market trends, developing compensation models, and advising leaders on compensation design and execution.

As a Security Managed Services Engineer (L1), you will provide first-line support, monitor client infrastructure, identify incidents, and assist with project work. You should be knowledgeable in security devices and incident response.

The Security Managed Services Engineer (L1) monitors client security infrastructure, identifies incidents, provides support, and contributes to project work.