Teams at NewRocket

The ServiceNow Solution Architect - AI role involves leading and mentoring a team, designing and deploying AI-driven applications, managing application development, and integrating solutions into ServiceNow modules. Responsibilities include coordinating with stakeholders, troubleshooting, and ensuring adherence to technical standards.

The Proposal Leader drives strategy and governance for complex proposals, aligning solutions with client outcomes and improving win rates in ServiceNow consulting deals.

Senior ServiceNow developer focused on TSOM/SOMT and integrations to build Work Order management, scheduling, and dispatch solutions. Develop interfaces, ServiceNow event rules, discovery and service mapping patterns, MID server configuration, Service Graph integration, REST-based integrations, and prevent duplicate CIs. Collaborate with stakeholders and SMEs to support CMDB, environment migration, and advanced discovery/service mapping tasks.