Teams at Nagarro

Leads enterprise AI and Generative AI solution architecture across pre-sales, proposals, RFPs, discovery workshops, demos, prototypes, and proof-of-concepts. Designs scalable LLM, RAG, agentic AI, cloud, data, and integration architectures; supports estimation, feasibility, and risk analysis. Develops reusable AI accelerators, reference architectures, thought leadership content, and innovation roadmaps while mentoring pre-sales teams and engaging executive stakeholders.

Designs, executes, and maintains automated ServiceNow tests using ATF across functional, regression, integration, and end-to-end scenarios. Validates CMDB data quality, Asset Management, compliance, auditing, security controls, integrations, upgrades, and clone activities. Manages defects, testing documentation, release sign-offs, and quality recommendations while driving testing best practices and continuous improvement. Collaborates with developers, administrators, analysts, and stakeholders to improve ServiceNow platform quality and stability.

Design, develop, customize, and maintain scalable ServiceNow ITSM solutions, custom applications, workflows, automations, and integrations. Configure scripting components, ACLs, notifications, and platform capabilities while supporting upgrades, troubleshooting production issues, and optimizing performance. Participate in architecture discussions, code reviews, Agile delivery, and stakeholder collaboration. Mentor junior developers and ensure adherence to ServiceNow development standards, governance, and best practices.