Teams at Mitratech

Provide customer support for Mitratech products, troubleshoot issues, create knowledgebase articles, and participate in client calls while working closely with the engineering team.

The Technical Support Engineer Tier II resolves software issues, assists customers and partners, and collaborates with the support team. Responsibilities include troubleshooting, ticket updates, and creating knowledge base articles.

The Analytics Engineer - III will handle data retrieval strategies, implement business intelligence solutions, troubleshoot technical issues, and collaborate with clients and internal teams for reporting.