Jobs at Miratech

Develop scalable Go backend services, REST APIs, microservices, and React applications for cloud-native enterprise and conversational AI solutions. Integrate APIs and enterprise systems, support CI/CD and deployments, monitor production systems, optimize performance, write automated tests, and troubleshoot technical issues. Collaborate with product, architecture, security, and engineering teams to deliver reliable end-to-end solutions.

Leads development and migration of digital contact center solutions to Amazon Connect. Designs chat, chatbot, SMS, email, and WhatsApp experiences; builds secure widgets and portals; integrates CRM platforms; implements GenAI capabilities with Bedrock and other LLMs; and manages routing, flows, security, scalability, compliance, troubleshooting, and optimization.

Maintain, optimize, and troubleshoot enterprise LAN and datacenter networks in a large-scale SaaS environment. Responsibilities include resolving customer connectivity issues, executing network changes, improving network operations, developing automation, collaborating with architects and business teams, and maintaining network documentation. The role requires expertise in Cisco Nexus switching, routing protocols, firewalls, load balancing, VPNs, datacenter networking, Terraform, Ansible, and Python-based network automation.

Develop scalable Go backend services, REST APIs, microservices, and responsive React applications. Integrate frontend and backend systems, build cloud-native distributed applications, support CI/CD and deployments, and maintain application reliability through testing, monitoring, debugging, and performance optimization. Collaborate with product, architecture, security, and engineering teams to deliver secure, high-performance enterprise and conversational AI solutions.

Develop and maintain NICE CXone contact center solutions, including IVR call flows, routing designs, integrations, APIs, and legacy-system migrations. Coordinate releases, testing, troubleshooting, and technical issue resolution across teams. Translate business requirements into technical solutions, optimize customer journeys, manage NICE business units, and support secure, compliant omnichannel platforms in a regulated healthcare environment.

Leads enterprise network automation and architecture across hybrid, cloud-native, and Kubernetes environments. Designs Network-as-Code, Infrastructure-as-Code, GitOps, and CI/CD solutions using Terraform, Ansible, Python, and Git. Architects routing, switching, overlays, underlays, and high-availability networks; serves as a Tier-4 escalation authority for complex incidents. Drives root-cause analysis, reliability improvements, security automation, and deployment validation for large-scale global infrastructure.