Jobs at Miratech

Develop, maintain, and expand Python-Selenium automation frameworks for end-to-end software testing. Create automated test scripts, analyze test and product logs, troubleshoot defects, and support front-end, back-end, API, and microservices testing. Collaborate with Development, DevOps, TechOps, and network teams, improve testing methodologies and tools, report progress, and mentor team members across internal test environments.

Develop scalable full-stack cloud applications using React.js, Java, Spring Boot, MongoDB, AWS, and Azure. Build REST APIs, optimize data models, maintain CI/CD pipelines, deploy and monitor applications, and apply DevOps, security, testing, and code-quality practices. Collaborate with cross-functional Agile teams and use Docker, Kubernetes, Infrastructure as Code, and AI coding assistants to improve delivery.

Leads enterprise network automation and modernization using Network-as-Code, Infrastructure-as-Code, GitOps, Terraform, Ansible, Python, and CI/CD. Designs Kubernetes networking with Calico, OVN, VXLAN, and CNIs; architects BGP, OSPF, data center, and hybrid networks; and serves as the highest-level escalation engineer. Drives root cause analysis, reliability improvements, automated security validation, and zero-downtime deployments across complex global infrastructure.

Own the Reporting and MIS product backlog during a Google and Five9 cloud migration. Define reporting requirements, data mappings, KPI logic, reconciliation criteria, and acceptance standards. Lead data validation, UAT, defect resolution, migration readiness, cutover, and hypercare. Rationalize and automate reporting while coordinating stakeholders across operations, technology, engineering, data, integration, and analytics teams in a SAFe/Agile environment.

Own the Reporting and MIS product backlog for a Google/Five9 cloud migration. Define reporting requirements, data mappings, KPIs, reconciliation criteria, and acceptance standards. Lead data validation, UAT, defect management, migration readiness, cutover, and production validation. Rationalize and automate reporting, improve dashboards, and enable self-service analytics while coordinating stakeholders across operations, data, engineering, technology, and analytics teams in Agile and SAFe environments.

Own the Reporting and MIS product backlog during a Google and Five9 cloud migration. Define reporting requirements, KPIs, data mappings, business rules, and acceptance criteria; lead validation, reconciliation, UAT, cutover, and production readiness. Rationalize and automate reporting, improve dashboards, and coordinate cross-functional teams across operations, engineering, data, analytics, and technology in Agile environments.

Provide L3 production support for NICE CXone contact center environments: monitor platform health, resolve incidents/outages, perform RCAs, support ACD/IVR/routing/agent desktop/digital channels, troubleshoot integrations and APIs, support deployments, and drive automation and operational improvements.

Define technical visions and architecture for products, platforms, and enterprise systems. Evaluate emerging technologies, lead proofs of concept, and design scalable cloud-native, distributed, and hybrid solutions. Establish engineering standards, assess technical risks, conduct architecture reviews, and guide modernization initiatives. Collaborate with customers and stakeholders, support engineering teams through complex decisions, mentor technical leaders, and contribute to product roadmaps, DevOps practices, and technology strategy.