Teams at LumiMeds

Manage the full payment dispute and chargeback lifecycle, including transaction investigations, reason-code classification, evidence compilation, representment, and deadline tracking. Monitor fraud patterns, dispute ratios, win rates, and resolution times while coordinating with customer support, finance, payments operations, and fraud teams. Identify operational improvements, help maintain card-network compliance thresholds, and reduce future disputes in a high-volume e-commerce and telehealth environment.

Design bold, high-contrast visual assets for social, ads, email, web, and landing pages. Collaborate with marketing and growth teams, maintain brand consistency, iterate from feedback, and manage multiple requests and deadlines in a fast-paced startup environment.