Teams at Litmos

Monitor and support a multi-cloud infrastructure across Azure and AWS, including Windows, Linux, and SQL Server systems. Responsibilities include incident response, alert triage, patching, compliance tracking, network troubleshooting, reliability reporting, runbook improvement, and automation. The role participates in a follow-the-sun on-call rotation and supports VPNs, DNS, subnets, routing, monitoring tools, and infrastructure maintenance.

Leads cloud platform architecture, reliability, modernization, automation, cost optimization, and operational excellence across Azure-based SaaS infrastructure with some AWS. Manages and develops cloud and database engineers, establishes observability and incident-response practices, improves CI/CD, supports highly available systems, and partners with engineering, product, and security teams. The role remains hands-on with Infrastructure-as-Code while overseeing hiring, performance management, capacity planning, and technical strategy.

Own and mature the organization's governance, risk, and compliance program. Responsibilities include maintaining policies and risk registers, conducting risk and vendor assessments, managing control libraries, coordinating audits, testing controls, tracking remediation, administering GRC platforms, responding to security questionnaires, and supporting privacy and incident response compliance. The role advises leadership and cross-functional teams while monitoring regulatory and framework changes.