Teams at Litmos

Monitor and support a multi-cloud infrastructure environment across Azure, AWS, Windows, Linux, and SQL Server. Triage alerts, resolve incidents, execute patches, maintain compliance records, track reliability metrics, document incidents, improve runbooks, and identify automation opportunities. Participate in a follow-the-sun on-call rotation, including off-hours coverage.

Build and evolve Litmos’s learning platform using .NET, React, and SQL Server. Design microservices, APIs, and front-end components; improve scalability, reliability, observability, and performance; establish reusable engineering patterns; collaborate with Product and UX; use AI-assisted development workflows; and own delivery from design through deployment, including Azure DevOps CI/CD and release support.

Owns end-to-end security incident triage, investigation, containment, remediation, and documentation during non-US hours. Investigates events across SIEM, EDR, email, network, identity, and cloud platforms; performs root cause analysis; maintains playbooks and SOC documentation; prepares metrics and incident reports; coordinates shift handoffs; and recommends improvements to SOC tooling, processes, and automation. The role independently performs L2 investigations and L3 response duties for a global security operations team.