Jobs at Litmos

Monitor and support a multi-cloud infrastructure environment across Azure, AWS, Windows, Linux, and SQL Server. Triage alerts, resolve incidents, execute patches, maintain compliance records, track reliability metrics, document incidents, improve runbooks, and identify automation opportunities. Participate in a follow-the-sun on-call rotation, including off-hours coverage.

Build and evolve Litmos’s learning platform using .NET, React, and SQL Server. Design microservices, APIs, and front-end components; improve scalability, reliability, observability, and performance; establish reusable engineering patterns; collaborate with Product and UX; use AI-assisted development workflows; and own delivery from design through deployment, including Azure DevOps CI/CD and release support.

Owns end-to-end security incident triage, investigation, containment, remediation, and documentation during non-US hours. Investigates events across SIEM, EDR, email, network, identity, and cloud platforms; performs root cause analysis; maintains playbooks and SOC documentation; prepares metrics and incident reports; coordinates shift handoffs; and recommends improvements to SOC tooling, processes, and automation. The role independently performs L2 investigations and L3 response duties for a global security operations team.

Own and mature the organization’s governance, risk, and compliance programs. Responsibilities include maintaining security policies and risk registers, conducting risk and vendor assessments, managing control libraries, coordinating audits, testing controls, tracking remediation, supporting privacy and incident response compliance, administering GRC platforms, and responding to customer security questionnaires. The role advises leadership and cross-functional teams while improving security governance and compliance against frameworks including NIST CSF, ISO 27001, SOC 2, and GDPR.

Operate and maintain an Azure-based SaaS platform by monitoring infrastructure, managing patches, triaging alerts, responding to incidents, maintaining runbooks, tracking SLA and reliability metrics, and supporting CI/CD operations. The role participates in on-call rotations, post-incident reviews, automation initiatives, and infrastructure-as-code improvements while collaborating with cloud engineering teams.

Lead and grow a cloud engineering team while owning Azure-based cloud architecture, IaC (Bicep/ARM/Terraform), reliability, observability, cost optimization, and CI/CD improvements. Drive platform modernization, high availability, incident response, cross-functional collaboration, and mentor engineers to increase autonomy and operational excellence across a global SaaS environment.

Lead and scale a high-performing India engineering team, drive engineering processes and operational excellence, ensure global integration with product and delivery, provide technical governance (C#/.NET, Azure, Azure DevOps), and own delivery commitments, incident response, and talent development.

Build and own scalable test automation frameworks (UI, API, integration) using Playwright; integrate automated tests into Azure DevOps CI/CD pipelines; drive quality strategy, deployment validation, dashboards, and defect resolution; leverage AI/LLMs to accelerate test creation; mentor engineers and develop tools to support exploratory/manual testing.