Jobs at Kognitiv Inc.

Provide tier 1/2 remote technical support across PCs, Macs, and Windows 365 Cloud PCs; manage device lifecycle, endpoint security, and vendor/MSP coordination; monitor end-user experience metrics, document issues, support onboarding/offboarding, and drive continuous improvements to EUX and IT operations for a distributed global workforce.

Provide post-production Workday HCM support: design, configure, test, and implement solutions; run client workshops; troubleshoot business processes, calculated fields, file loads and reports; deliver knowledge transfer, documentation, and best-practice guidance while meeting KPIs and working across multiple clients.

The role involves providing client support, managing incidents and service requests, assisting in system enhancements, and ensuring high client satisfaction in Workday environments.

Lead design, build, test, and deploy Workday integration solutions for global clients. Gather and analyze requirements, recommend best practices, manage project scope and timelines, mentor team members, resolve integration issues, contribute to knowledge sharing, and meet KPIs while ensuring high client satisfaction.

Lead and support Workday Payroll implementations and post-production support: gather requirements, configure Payroll and Security, build reports/dashboards/calculated fields, test, troubleshoot, deliver client knowledge transfer, and drive process improvements while meeting SLAs and client satisfaction targets.

Workday Extend Consultants design, build, and deliver Workday applications, collaborate with clients, and ensure compliance while maintaining client satisfaction.

Lead strategy and technical oversight for the companys commercial and operational software stack. Architect integrations, govern deployments, manage a distributed team of analysts and engineers, optimize business processes, oversee vendor/contracts/licenses, and enforce security, IAM, and privacy compliance.