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Provides Level 1 technical support for distributed employees, troubleshooting hardware, software, operating systems, peripherals, connectivity, accounts, collaboration tools, and VoIP systems. Responsibilities include device deployment, onboarding and offboarding, access administration, ticket resolution, asset tracking, documentation, security procedure adherence, and escalation of complex issues. The role requires strong customer service, clear communication, practical troubleshooting, and administration experience across Windows, macOS, Google Workspace, Microsoft 365, and related IT tools.
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Develops short-form microlearning videos for business and professional skills. Responsibilities include researching topics, writing scripts, creating storyboards, developing scenarios and assessments, using generative AI, collaborating with production teams, reviewing videos for quality and accuracy, and managing multiple lessons through completion. The role requires strong instructional design, writing, research, visual storytelling, editorial judgment, and cross-functional collaboration skills.
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Own and improve marketing operations through HubSpot automation, lifecycle journeys, email campaigns, database management, data-quality controls, lead scoring, dashboards, attribution, and funnel analysis. Partner with RevOps, Sales, and Product to improve CRM integrity, campaign performance, sales handoffs, and pipeline contribution. Conduct QA, deliverability monitoring, A/B testing, and marketing analytics while introducing tools and reusable processes that increase productivity and reduce errors.
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Produce AI-generated voice-over narrations for educational and scientific videos. Collaborate with content development teams to prepare scripts, perform quality checks and revisions, and integrate narration with final video content. Maintain expertise in AI voice-over technology, coordinate with editors and producers, and manage multiple projects while meeting deadlines and ensuring clarity, accuracy, and engagement.
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Develops accurate, engaging educational scripts and video content for undergraduate Computer Science students. Responsibilities include researching technical concepts, covering programming and core computing subjects, incorporating code examples and practical applications, reviewing videos for technical and instructional quality, and refining content based on feedback. The role requires strong technical writing, editing, proofreading, and the ability to simplify complex concepts for learners.
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Reviews and approves B2B sales training content, including lesson structures, realistic selling scenarios, dialogue, advice, and final microlearning videos. Provides clear, actionable quality-control feedback and independently evaluates content before release. Requires recent quota-carrying B2B sales experience, sales consulting or training experience, and familiarity with current buyers and sales tools.
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Build and operate AI research products involving hybrid retrieval, paper-to-video matching, RAG, agentic pipelines, protocol understanding, and cited scientific answers. Develop evaluation frameworks, production LLM services, APIs, MCP integrations, and search instrumentation. Collaborate with product teams, scientists, editors, and engineers while optimizing relevance, citation accuracy, latency, and cost.
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Creates academically accurate scripts, storyboards, lesson outlines, and educational content on Operations Management and Human Resource Management for undergraduate learners. Simplifies complex business theories through practical examples and case studies, collaborates with instructional designers and production teams, reviews content for quality and accuracy, and manages multiple lessons to meet production timelines.
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Creates scripts, storyboards, and production briefs for short science education videos aimed at K3-K5 learners. Ensures scientific accuracy, educational value, and engaging presentation while guiding voice talent, editors, and animators. Reviews scripts, storyboards, and animation rough cuts, providing expert feedback. Requires a Life Sciences master’s degree, 2–3 years of K12 video scriptwriting experience, strong written communication, and the ability to communicate scientific concepts visually and creatively.
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Leads a team of AI video artists and editors producing visually engaging science, educational, promotional, and brand videos. Oversees creative direction, storyboarding, AI footage generation, editing, visual quality, workflow optimization, team performance, and final delivery. Evaluates emerging generative AI tools, mentors team members, manages production targets, and ensures consistent cinematography, animation, compositing, color, continuity, and storytelling quality across multiple projects.
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Creates educational videos by transforming scripts, storyboards, and animatics into AI-generated footage. Uses prompt engineering, generative AI image and video tools, editing, compositing, motion graphics, and traditional animation techniques. Maintains visual consistency, character continuity, and production quality while correcting AI artifacts. Collaborates with creative leads, illustrators, and content developers, manages multiple projects, meets deadlines, and incorporates feedback.
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Researches and writes accurate nursing content for educational videos, creates storyboards and technical media documents, and reviews scripts and materials using clinical expertise. Collaborates with voice talent, videographers, editors, and animators while ensuring content quality, clarity, and alignment with nursing best practices.
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Creates university-level Psychology educational content, including tables of contents, narrative scripts, voice-over support, and edited multimedia materials. Researches and interprets complex psychological concepts, ensures accuracy and clarity, tailors content to learners, and stays current with developments in Psychology. The role requires strong US-English writing skills, independent project management, and the ability to communicate scientific ideas creatively and visually.
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Reviews educational and corporate training content, including written materials and videos, for accuracy, clarity, grammar, coherence, instructional effectiveness, and audience suitability. Identifies errors and inconsistencies, evaluates alignment with learning objectives, and provides constructive feedback to content creators. The role requires strong editing skills, attention to detail, familiarity with academic or workplace learning formats, and a PhD in Life Sciences.
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Oversee JoVE Journal’s end-to-end manuscript review process, manage and mentor Review Editors, monitor publishing metrics, improve workflows, strengthen reviewer engagement, and collaborate with Editorial, Production, and Content teams. The role also involves implementing automation and AI tools to improve review efficiency and quality while ensuring timely editorial decisions and a strong author experience.
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Own product improvements supporting scientific research and publication workflows. Conduct user research, identify researcher needs, define product opportunities, create specifications and prototypes using AI-assisted tools, prioritize features, establish success metrics, analyze usage and feedback, and communicate product vision and trade-offs across teams. The role requires scientific domain expertise, a user-centric mindset, independent execution, and experience or advanced education in life sciences, scientific publishing, biotech software, health technology, or technical education.
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Lead quality assurance for client-facing applications, internal tools, and backend APIs. Develop and execute test strategies, test cases, and automation; perform functional, integration, regression, UAT, and end-to-end testing; track defects; improve QA processes; collaborate with Development and Product teams; and manage product quality metrics.
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Design marketing collateral across digital, print, social media, presentations, events, landing pages, and campaigns. Adapt assets across formats and languages while maintaining brand consistency. Build and troubleshoot HubSpot landing page sections using HTML and CSS, and apply AI-assisted design and coding workflows. Collaborate with marketing, brand, events, sales, and studio teams while managing multiple projects, incorporating feedback, and delivering high-quality, print-ready and digital assets on schedule.
