Teams at inDrive

Own the global driver loyalty product strategy, roadmap, and engagement initiatives. Design gamification mechanics, tiered rewards, personalized challenges, and community features to increase driver retention and trip frequency while reducing churn. Use research, analytics, and experimentation to understand driver motivations and measure product performance. Collaborate with engineering, data science, research, and regional teams to launch localized global initiatives.

Create clear, scenario-based support content such as flow descriptions, articles, and instructions. Partner with product and local support teams to deliver knowledge updates, gather feedback, and improve content using research and data. Help establish content guidelines and standards while analyzing support tickets and customer journeys.

Manage end-to-end intercompany accounting across an international group, including reconciliations, loan interest accruals, cost-plus transactions, allocations, journal entries, eliminations, and period close. Support audits, tax reviews, treasury requests, transfer pricing compliance, intercompany agreements, and NetSuite implementation. Collaborate with Controllers, Tax, Treasury, and Legal while applying IFRS and US GAAP.