Jobs at HighLevel

The Software Development Engineer III will enhance stability and scalability of a phone platform, optimize performance and resources, and lead modernization and security efforts.

Lead the product management for HighLevel's foundational platforms, overseeing team performance, product strategy, and scalable systems across various services.

Lead frontend engineering for the Courses platform: improve developer experience, build reusable UI components, optimize performance for 700k+ users, guide engineers, address UI/UX/accessibility issues, and contribute to backend API design.

Senior SDET owning quality for releases: design and execute manual and automated tests, API and performance testing, debug browser issues, integrate tests into CI/CD, and mentor teammates while collaborating with product and engineering to ensure reliability and regression coverage.

Join the WordPress team to enhance frontend and backend systems, develop APIs, optimize performance, ensure security, and support scalability for high-performance websites.

Lead the Revex Platform team, drive improvements in developer productivity and system reliability, mentor engineers, and enforce engineering standards.

Develop scalable backend services, create and manage APIs, and customize web applications in Vue.js, collaborating with a team of developers and designers.

Develop and optimize mobile app features using Flutter, collaborating with teams to enhance performance and user experience.

Own strategy, roadmap, and execution for HighLevel VoiceAI. Deliver reliable inbound/outbound AI voice agents integrated with telephony, CRM, workflows, and analytics. Improve agent setup, call quality, compliance, APIs/webhooks, monetization, and developer extensibility. Partner with engineering, design, support, and GTM to drive adoption, instrumentation, and measurable business outcomes for SMBs and agencies.

Design and build scalable user management systems for a multi-tenant SaaS: authentication, authorization, IAM/RBAC, session and token flows, auditing, data sync across stores, search integration, performance optimization, compliance, and mentoring teammates while collaborating with product, security, and DevOps.

Lead multi-cloud cost optimization and observability across GCP, AWS, and managed services. Build cost dashboards, define Cost Per Operation (CPO), automate cleanup and tagging, enforce governance, and partner with product, finance, and engineering to align infrastructure spend with business metrics.

Lead strategy and execution for HighLevel’s enterprise voice and contact center platform, owning SIP, HardPhone provisioning, IVR, CCaaS, routing, APIs/SDKs, and telephony-scale architecture. Drive ACD/ACD features, softphone experiences, provider-agnostic middleware, IVR/Voice AI, device lifecycle and migrations while partnering across engineering, operations, security and GTM to meet platform KPIs and enterprise reliability requirements.

As a Senior Software Engineer, you will enhance the HighLevel platform by developing backend services, optimizing performance, ensuring security, and collaborating across teams to resolve technical challenges.

Manage affiliate and endorsement payout operations: validate commission calculations, process weekly payouts, maintain payment and tax records (including 1099s), handle high-volume affiliate inquiries, reconcile endorsement invoices with accounting and marketing, and identify process improvements.

Lead product vision, P&L, pricing, packaging, and growth for HighLevels revenue-generating products (Phone/CPaaS, Email, WhatsApp). Own strategy, roadmap, monetization, adoption, and cross-functional execution while managing and developing a team of product managers to drive revenue, margins, and product-led growth.

Lead QA for AI products: define QA strategy, architect large-scale reusable automation frameworks, design tests for RAG, hallucination, drift, and bias, influence cross-functional teams, coach and upskill engineers, and own the AI verticals quality roadmap to improve scalability and reliability.

Lead a 10-15 engineer team to design, build, and scale the Custom Objects platform: architect distributed systems, ensure reliability and observability, ship high-quality APIs/UI integrations, hire and mentor engineers, and collaborate cross-functionally to drive extensibility and platform adoption.

Lead strategy and execution for HighLevels Agency Revenue Suite to drive onboarding, activation, adoption, retention, and revenue. Define measurement, experimentation, and health models with Data Science and Analytics. Own roadmap, stakeholder alignment, and mentor PMs while delivering measurable growth across SaaS Mode, Reselling, and Rebilling.

Lead product efforts for HighLevel's Creators learning platform, owning learner journey segments, roadmap execution, experimentation (A/B tests), UI/UX improvements, engagement and monetization initiatives, cross-functional collaboration, and metrics tracking to improve activation, retention, and completion at scale.

The role involves developing full-stack web apps, creating APIs, improving lead capture models, and collaborating across teams to enhance the Social Planner product.