Teams at Five9

Design, build, and scale enterprise integrations and automations using Workato. Establish integration standards, reusable patterns, security practices, error handling, monitoring, and documentation. Support business application integrations, troubleshoot production issues, optimize performance and costs, and evaluate Workato AI capabilities. Lead architecture discussions, collaborate with stakeholders, mentor engineers, and contribute to integration strategy across a distributed global team.

Administer and support Coupa, Ramp, and other finance applications across procurement, expenses, travel, taxation, compensation, billing, and financial planning. Configure workflows, security, integrations, reports, and dashboards; manage testing, releases, data quality, documentation, user support, and vendor relationships. Partner with Finance, Procurement, Payroll, Sales Operations, Technology, and InfoSec while identifying AI automation opportunities.

Designs and operates large-scale network automation and infrastructure-as-code platforms in a 24/7 SaaS environment. Responsibilities include building CI/CD pipelines, Network-as-Code and GitOps workflows, SDN and Kubernetes networking, routing and overlay infrastructure, automated security policies, telemetry, validation, and remediation. Serves as a senior technical authority for complex network issues while leading engineering standards, design reviews, mentoring, and cross-functional initiatives.