Teams at Five9

Build and maintain Five9’s engineering intelligence platform through Looker dashboards, Python and SQL data pipelines, API integrations, data quality monitoring, anomaly detection, and executive-ready analysis. Integrate Jira, Jellyfish, Salesforce, and other systems to provide engineering leadership with insights into delivery, capacity, investment, resource contention, and portfolio health. Document data lineage and analytical methodologies while optimizing models and dashboard performance.