Jobs at Five9

The Senior Staff Cloud Platform Engineer leads technical initiatives in cloud platforms, focusing on architecture, reliability, and operational excellence. Responsibilities include mentoring engineers, driving platform design and implementation, and ensuring alignment with product vision.

The Site Reliability Engineer ensures systems reliability through automation, monitoring, and incident response, balancing software development with operational tasks.

Design, develop, and maintain software solutions integrating multiple channels for the Five9 contact center platform, ensuring code quality and collaborating with cross-functional teams.

The Senior Certinia PSA Cloud Developer will lead technical design and development of PSA solutions on Salesforce and Certinia, focusing on scalable solutions and collaborating with various business stakeholders.

The IT Finance Business Systems Analyst will manage billing systems, collaborate with stakeholders on financial processes, and enhance the Order-to-Cash system.

The Platform Engineer will manage deployment and configuration of Five9 software, providing consultative support and training to clients, focusing on customer satisfaction and effective communication.