Jobs at Everise

The Manager - Network oversees network operations and architecture, ensuring IT asset availability, optimizing existing infrastructure, and managing a team. Key responsibilities include designing secure networks, monitoring performance, conducting audits, and mentoring junior staff.

The Lead Desktop Engineer oversees IT best practices, manages ticketing systems, supports hardware and software, and ensures high customer satisfaction in a fast-paced environment.

The Manager in the CEO's Office will support the CEO in strategic financial initiatives, investor relations, and due diligence efforts while managing cross-functional projects and stakeholder communication.

Lead capacity planning and forecasting for assigned clients, act as WFM point of contact, coordinate with WFM managers and stakeholders, implement forecasting improvements and audits, manage scheduling analysts, and ensure accurate delivery of workforce management functions.

Serve as the technical liaison between clients and IT, proactively resolving production issues, leading projects from conception to launch, reporting performance metrics, building stakeholder relationships, driving account growth and profitability, and supporting on-call and off-hours needs.

Lead budgeting, forecasting, and long-term planning for operations. Analyze financial data, collaborate with operations to optimize costs, and prepare financial reports for leadership.

Lead and manage the workforce management team to forecast demand, build schedules, monitor real-time traffic and service levels, produce reports for clients and operations, create contingency plans, and optimize staffing and productivity across programs and sites.

Lead onsite coordination and logistics for client visits and executive engagements. Build standardized playbooks, run sheets, and tools to ensure site readiness, reduce escalations, and improve cross-functional alignment. Drive process improvements, track engagement readiness, and provide regional guidance to strengthen client services delivery.