Teams at Elastic

The Enterprise Account Executive drives demand for Elastic's solutions in large accounts, builds relationships with key stakeholders, and closes SaaS subscription deals while collaborating across functions to enhance customer experience.

Lead the Partner Help Desk team to manage partner deal registrations, partner agreements, portal and workflow issues. Oversee case queues, improve processes, document procedures, train and coach staff, handle escalations, collaborate cross-functionally, and provide coverage during peak periods.