Jobs at CSG

Lead people and delivery for 2-3 Scrum teams (~15-20 engineers), own hiring and performance, drive engineering practices and AI-first workflows, ensure predictable PI/sprint delivery, improve CI/CD/testing/release practices, and act as Primary Practice Lead for a core engineering practice.

The Billing Systems Analyst I monitors systems, troubleshoots issues, and engages with customers for billing solutions while participating in operations on-call schedules and maintaining documentation.

Administer and support Microsoft SQL Server instances across development, staging, and production. Provide 24x7 on-call support, troubleshoot performance and availability issues, maintain backups/maintenance jobs, manage access via AD and RBAC, support security/audit and patching activities, monitor database health with enterprise tools, and collaborate with application, infrastructure, and storage teams.

Design, develop, test, and maintain high-quality C#/.NET applications. Collaborate with cross-functional teams, participate in code reviews, write documentation, and use CI/CD and AWS services to deliver scalable solutions.

The Senior Operations Engineer will manage production incidents, improve system observability, handle deployment, monitor performance, and mentor junior engineers.

The role involves automating deployment workflows, maintaining cloud environments, improving infrastructure, integrating systems, and supporting teams with platform tools and scripting solutions.

The AI Scout - Sr Software Dev Engr is responsible for designing and building AI solutions, integrating them into products, mentoring junior developers, and optimizing performance across applications using a variety of technology stacks.

The Technical Support Analyst provides Level 2 support to customers, resolving technical issues, handling customer inquiries, and ensuring high customer satisfaction. Responsibilities include troubleshooting, maintaining support tools, and liaising with cross-functional teams.

Provide Level 2/Level 3 technical support for production environments, manage tickets/queues, troubleshoot networks and complex software, liaise across support/engineering teams, drive process improvements, provide shift and on-call support, and perform occasional customer-site travel.

The Software Development Engineer Senior will design, develop, and maintain microservices and web applications in AWS, applying TDD and SDD with a focus on reliability and scalability, while collaborating with product, QA, and DevOps teams.

The Operational Engineer will design and implement integration solutions, manage cloud infrastructure on AWS, and develop automation using Python and C#, ensuring operational excellence across systems.

The Technical Support Analyst I provides operational support, troubleshooting technical issues, conducts testing, and ensures customer satisfaction, while maintaining system compliance and collaborating with higher-level teams.

The Technical Support Analyst II provides Level 2 support, resolves technical issues, performs operational tasks, and conducts various types of testing on CSG products while maintaining customer satisfaction.

The role involves designing, coding, and testing software applications, collaborating with teams to develop clean and efficient code and participate in code reviews to mentor junior developers.

The Software Development Engineer II will design, develop, and support product functionality, collaborating with teams and stakeholders, and engaging in DevOps activities.

The Software Development Engineer I will build and maintain microservices, develop cloud-native services in AWS, and apply Test-Driven Development while collaborating with product and QA teams.

The Engineering Manager leads 2-3 Scrum teams, overseeing people management, delivery outcomes, engineering practices, and AI integration. Responsibilities include performance appraisal, coaching, and ensuring adherence to agile methodologies and quality standards.

The role involves designing and delivering features for CSG's internal services, focusing on integrations, automation, and application lifecycle processes using C#, .NET, and various tools.

The role involves designing and implementing components for the Ascendon platform, collaborating with cross-functional teams, and providing technical expertise while ensuring high-quality software development practices.

The Billing Systems Analyst I ensures the software operates effectively, supports system monitoring, automation, and provide troubleshooting in Unix/SQL environments, while collaborating with operational teams to meet organizational goals.