Teams at CrewBloom

Manage the full lifecycle of partner data: build and maintain engagement and utilization reports, fulfill ad-hoc analyses, ensure data quality and attribute management, and administer the Partner Analytics Dashboard including user access and configuration for stakeholders.

Manage therapist-client scheduling, authorization tracking, and data integrity to ensure Medicaid-compliant, continuous ABA services. Optimize schedules, resolve disruptions same-day, coordinate with BCBAs and families, maintain EHR/Zoho records, and generate utilization and coverage reports to inform operations.

Handle very high-volume WhatsApp customer messaging (≈20,000 messages over five weeks), provide accurate product information, resolve inquiries, drive B2C sales, coordinate 24/7 team coverage, document interactions, and maintain customer satisfaction.