Teams at CrewBloom

Handle very high-volume WhatsApp customer messaging (≈20,000 messages over five weeks), provide accurate product information, resolve inquiries, drive B2C sales, coordinate 24/7 team coverage, document interactions, and maintain customer satisfaction.

Provide remote front-office support for a clinical practice: handle inbound patient communication, scheduling, new-patient intake, referrals and prior authorizations across TRICARE/Medicare/Medicaid/BCBS, assist billing with onboarding information, and complete ad hoc administrative tasks to keep clinicians focused on clinical hours.

Lead social presence across Instagram, LinkedIn, YouTube, Facebook, and TikTok through multimedia content creation, community management, video production coordination, daily account oversight, and performance reporting to grow brand awareness and engagement.