Teams at CommandLink

Support and deliver managed network services for business customers, focusing on SD-WAN, Internet circuits, VoIP, VPNs, routers, firewalls, and related services. Responsibilities include troubleshooting, configuration, customer onboarding, vendor coordination, issue ownership, customer communication, and mentoring other engineers. The role requires strong networking expertise, particularly with Versa Networks, firewall configuration, routing protocols, NAT, QoS, and network design.

Own and improve the Command|Alert alerting platform, including rule evaluation, anomaly detection, event correlation, reliable Kafka and OpenSearch pipelines, and downstream notifications. Convert security and network telemetry into usable topologies and dependency maps, support LLM-based alert generation, resolve production issues, lead reliability improvements, deliver independent projects, and mentor engineers while shaping technical direction.

Own and operate large-scale backend systems supporting network, SD-WAN, SASE, and security infrastructure. Build services, APIs, data pipelines, and automation primarily in Go and Python. Lead system design, incident response, post-mortems, reliability improvements, and greenfield development. Mentor engineers, guide technical decisions, improve engineering productivity, and collaborate across teams on complex platform initiatives.