Jobs at CommandLink

Own end-to-end enterprise customer implementations: configure monitoring, RMM, automation, servers, and firewalls; troubleshoot networks and security; script integrations; build repeatable implementation playbooks; act as technical liaison to product and sales teams to drive platform adoption.

Serve as the primary technical owner for enterprise accounts: deploy and configure monitoring/RMM, troubleshoot networks and security, script automations, build repeatable onboarding playbooks, translate technical needs to product teams, and support renewals and technical sales activities.

Own and architect the monitoring product API and UI end-to-end. Deliver topology-aware discovery, inventory, onboarding, alert history, and high-performance topology visualizations. Define data contracts with classification, telemetry, and alert services. Mentor engineers and drive cross-team alignment on contracts and scalable system design.

Own architecture and long-term direction of the classification and discovery layer: correlate telemetry into graph topologies, perform entity resolution and deduplication, associate metrics/logs to entities, and drive a streaming-first topology materialization with Memgraph and Kafka.

Own the architecture and roadmap for a high-reliability, multi-channel alerting service. Design routing, escalation, Temporal workflows, per-tenant configuration, channel integrations, delivery guarantees, and long-running state. Drive cross-team alignment and mentor engineers to ensure reliable, composable notification delivery.