Jobs at CommandLink

Support and deliver managed network services for business customers, focusing on Versa SD-WAN, data circuits, VoIP, VPNs, routers, and firewalls. Troubleshoot and configure LANs, networking equipment, Microsoft systems, and firewall solutions; provision and onboard customers; coordinate with vendors; own issues through resolution; maintain customer relationships; and mentor fellow engineers.

Own end-to-end architecture and roadmap for a network monitoring product: API and UI, topology and dependency modeling, discovery/onboarding, alert history screens, data contracts with telemetry/classification services, performance-focused topology visualizations, cross-team technical leadership, and mentoring.

Own and evolve the security product end-to-end: API, UI, data contracts, and ingestion. Integrate telemetry from diverse sources, shape enriched entities and alerts, drive architecture and standards, mentor engineers, and operate autonomously to deliver production-grade, scalable security features.

Own the architecture and roadmap for a high-reliability, multi-channel alerting service. Design routing, escalation, Temporal workflows, per-tenant configuration, channel integrations, delivery guarantees, and long-running state. Drive cross-team alignment and mentor engineers to ensure reliable, composable notification delivery.

Lead architecture and reliability for a high-scale alerting pipeline: evaluate rule- and ML-based detections, ensure end-to-end delivery and idempotency, correlate diverse telemetry into topologies for LLM-driven reasoning, mentor engineers, and drive org-level technical decisions.