Teams at CAI (cai.io).

Provide onsite technical support for desktops, laptops, mobile devices, applications, VDI, and collaboration tools; manage incidents via ITSM tools; create documentation; escalate issues; support AV for events and improve support processes.

Design, build, and maintain scalable Snowflake data pipelines and ELT/ETL workflows. Optimize Snowflake performance, manage ingestion from databases, APIs and files, implement data models (star schema), support BI consumers, and maintain pipeline health and documentation.