Teams at BolsterBiz

Manage ecommerce customer support, orders, purchase orders, refunds, discounts, inventory, and damage tracking. Operate Shopify and coordinate with manufacturers, couriers, and other stakeholders. Assist with process improvements, strategic solutions, and online marketing through Canva and social media platforms. The role requires independent problem-solving, strong organization, customer focus, and availability for night shifts.

Classify merchant and product data into accurate channels, brands, and categories using a custom data-cleanup tool. Research merchants, brands, and categories to validate classification accuracy; learn and apply new tool features; document and improve data hygiene processes; meet deadlines; and collaborate across teams while managing shifting priorities. Evening IST availability is required for meetings with the US-based team, along with asynchronous Slack communication.

Conduct outbound prospecting through LinkedIn, email, and cold calling; identify and qualify leads; manage CRM records and campaigns; research decision-makers; build prospect relationships; coordinate lead handoffs; and meet daily and monthly sales quotas. The role also involves handling objections, collaborating with sales teams, and adapting to established sales processes.