Jobs at Availity

Develop, test, debug, and maintain scalable full-stack applications using Java, Spring Boot, React.js, and related technologies. Collaborate with senior engineers, product managers, and cross-functional teams to deliver features, participate in code reviews and Agile ceremonies, write documentation, perform unit testing, and resolve issues. The role also involves learning cloud-native and DevOps practices, with exposure to AWS, microservices, REST APIs, and CI/CD pipelines.

Build and enhance test automation frameworks using Selenium, Cucumber BDD, Java, and Gherkin. Develop automated test suites and perform functional, regression, integration, API, and microservices testing. Collaborate with developers and product teams to define acceptance criteria, troubleshoot automation failures, resolve defects, improve test coverage and resilience, and deliver stable, high-quality releases.

Provides first-line production support for enterprise applications by monitoring Splunk and New Relic dashboards, investigating alerts, triaging incidents, managing tickets, documenting evidence, escalating issues, and supporting maintenance and deployment windows. The role requires monitoring knowledge, incident management skills, clear communication, and the ability to handle multiple production incidents. Familiarity with AWS data platforms and Python, SQL, Scala, or Shell is preferred.

Design, develop, and maintain cloud-native microservices in Java; deploy containerized applications on AWS EKS; work with Aurora/PostgreSQL, Redis; troubleshoot production issues; contribute to architecture and CI/CD.

Supports high-volume talent acquisition through candidate sourcing, profile screening, interview scheduling, candidate communication, hiring trackers, ATS updates, feedback follow-up, offer documentation, background verification, recruitment events, and onboarding handoffs. The role partners with recruiters, hiring managers, interviewers, and global stakeholders while maintaining accurate candidate data, protecting confidential information, and improving recruiting processes and candidate experience.

Leads the Global IT Service Desk team, overseeing incident resolution, service requests, escalations, SLAs, and customer satisfaction. Collaborates with infrastructure, security, and application teams to resolve complex issues. Coaches and develops service desk staff, manages performance metrics, and drives process optimization, knowledge management, automation, and continuous service improvement in a global 24x7 enterprise environment.

Leads brand and visual storytelling across marketing, executive communications, digital experiences, presentations, video, motion graphics, social media, events, and environmental design. Develops scalable templates and design systems, translates complex business concepts into compelling visuals, maintains brand consistency, and collaborates with executives, marketing, content, development teams, vendors, and production partners.

Own and modernize the enterprise BI environment, including Power BI governance, dimensional data modeling, AWS lakehouse architecture, and migration to Amazon QuickSight. Establish reliable data pipelines, metric governance, security, and reporting standards while enabling AI-driven analytics such as forecasting, anomaly detection, and natural-language querying. Partner with executives and cross-functional teams, support strategic reporting, and mentor analysts and developers.

Design, develop, and maintain enterprise-grade ServiceNow solutions (ITSM/ITOM/IRM/GRC/CSM/etc.) in a FedRAMP environment. Build workflows, integrations (REST/SOAP/MID/Integration Hub), maintain CMDB health, lead DevOps/CI-CD and ATF, conduct code reviews, mentor juniors, manage upgrades/patches, ensure platform security/compliance, and provide on-call production support.

Own product strategy, roadmap, prioritization, and lifecycle delivery for interoperable prior authorization solutions. Serve as the subject matter expert on FHIR and related standards, CMS mandates, medical necessity workflows, and payer-provider interoperability. Collaborate with engineering, data, delivery, clients, vendors, sales, and marketing teams to define requirements, lead pilots and launches, establish KPIs, and provide demos and thought leadership. Ensure solutions are scalable, compliant, and aligned with industry needs and business goals.

Own product vision, roadmap, and backlog for User & Organization platform capabilities. Lead IAM, RBAC, authentication, and developer-facing APIs. Partner with Engineering, Security, Compliance, and customers to deliver secure, scalable, multi-tenant SaaS identity and access solutions, and drive metrics, prioritization, and Agile delivery.

Lead L3 escalation and run a 24x7 NOC shift for multi-cloud infrastructure. Manage incident command, proactive monitoring, alert tuning, Terraform automation, Kubernetes/EKS operations, cloud networking, database availability, and mentor L2 engineers to reduce MTTD/MTTR.

Lead product strategy, modernization, and delivery for Availity's Core Solutions portfolio. Manage product managers, prioritize roadmaps, ensure operational reliability, drive customer experience improvements, and partner across engineering, UX, operations, and commercial teams to modernize platform capabilities while maintaining stability and compliance.

Act as the product owner for Clearinghouse & Gateway Platform, translating product vision into delivery. Drive feature strategy, backlog prioritization, cross-functional execution, data-driven decisions, release readiness, and platform innovation in high-volume healthcare transaction environments.