Teams at Astro (astro.com)

Drive revenue growth from assigned clients and agencies by acquiring new business, expanding accounts, securing advertising investments, and developing strategic proposals. Serve as the primary client contact throughout campaign execution, coordinate cross-functional teams, monitor KPIs, deliver post-campaign insights, and represent Astro Media Solutions at trade and client events.

Handle inbound customer inquiries about account termination across channels, perform churn-gating and retention activities, escalate cases, maintain QA standards, support and create service requests, and provide feedback for process and offer improvements.

Leads and motivates Direct Sales Agents, organizes training and sales activities, recruits representatives, acquires commercial and SME customers, and manages corporate accounts. Conducts field visits, cold calls, customer appointments, upselling, and cross-selling. Monitors customer portfolios and achieves personal and team revenue and signup targets while addressing customer inquiries and developing local market opportunities.