Jobs at Astro (astro.com)

Drive revenue growth from assigned clients and agencies by acquiring new business, expanding accounts, securing advertising investments, and developing strategic proposals. Serve as the primary client contact throughout campaign execution, coordinate cross-functional teams, monitor KPIs, deliver post-campaign insights, and represent Astro Media Solutions at trade and client events.

Handle inbound customer inquiries about account termination across channels, perform churn-gating and retention activities, escalate cases, maintain QA standards, support and create service requests, and provide feedback for process and offer improvements.

Leads and motivates Direct Sales Agents, organizes training and sales activities, recruits representatives, acquires commercial and SME customers, and manages corporate accounts. Conducts field visits, cold calls, customer appointments, upselling, and cross-selling. Monitors customer portfolios and achieves personal and team revenue and signup targets while addressing customer inquiries and developing local market opportunities.

Drive regional retail business growth, sales performance, footprint expansion, partner account management, campaigns, brand visibility, training, digital adoption, market analysis, and governance. The role manages retail partner relationships, executes sales and consumer initiatives, improves channel efficiency, supports digital tools and processes, and provides market insights and business recommendations to management.

Drives revenue growth from assigned clients and agencies through prospecting, relationship building, and advertising solution sales. Understands client brands, challenges, launches, and budgets; develops campaign KPIs with clients and internal teams; coordinates resources, reports, and cross-functional project work to achieve or exceed targets.

Intern develops and produces short- and long-form digital content for TikTok, Instagram, YouTube, and other platforms. Responsibilities include creating ideas, scripts, storyboards, coordinating shoots with artists, collaborating with creative teams, supporting music releases and promotions, monitoring performance, and identifying trends. The role requires interest in music, entertainment, and social media, along with storytelling, communication, organization, and basic video editing skills.

Lead influencer marketing campaigns from strategy through execution, including influencer selection, outreach, negotiations, contracts, content planning, client management, reporting, and performance analysis. Support new-business pitches, mentor influencer executives, monitor regional digital trends, coordinate with content, media, legal, finance, and client-service teams, and ensure content complies with brand guidelines, legal requirements, and platform policies.

Maintains statutory registers, prepares regulatory filings, coordinates board and shareholder meetings, records minutes, drafts resolutions and reports, supports annual reports and corporate governance compliance, and provides administrative support to Company Secretaries. The role also improves secretarial processes, manages confidential records, liaises with senior executives, and ensures timely, accurate delivery of corporate secretarial services.

Monitor and respond to customer enquiries and complaints across social media and correspondence channels. Coordinate issue resolution with internal departments, maintain interaction records, ensure policy and SLA compliance, support online engagement monitoring, and prepare reports on enquiry volumes and customer feedback. Contribute to initiatives that improve customer experience and operational efficiency.

Leads the operations, transformation, governance, and continuous improvement of content-related business systems across broadcast and digital media. Oversees metadata, AI-enabled workflows, automation, platform capacity, service resilience, roadmap planning, change prioritization, and delivery. Manages a small development and automation team while coordinating stakeholders, vendors, governance, cybersecurity, data protection, auditability, and responsible AI adoption.

Oversee a portfolio of digital campaigns, ensuring accurate, timely delivery against KPIs and commercial commitments. Lead complex campaigns, manage escalations, monitor performance, guide optimization, and address delivery or revenue risks. Establish campaign governance, improve workflows, promote automation, and partner with sales, ad tech, product, and engineering teams. The role also allocates team resources, develops campaign expertise, and drives operational standards and continuous improvement.

Leads end-to-end digital campaign setup, trafficking, monitoring, optimization, troubleshooting, reporting, and post-campaign analysis. Manages campaign KPIs, budgets, tracking implementation, ad verification, and compliance across Google, Meta, TikTok, and programmatic platforms. Mentors campaign executives, enforces SLAs and quality standards, develops SOPs, and shares industry insights to improve campaign performance and execution.

Supports the digital content team by writing Bahasa Melayu branded articles and social media captions, creating visual assets in Canva, tracking content trends, and managing multiple deadlines across digital platforms.

Plans and manages acquisition campaigns, promotional initiatives, product launches, and commercial campaigns. Tracks KPIs, analyzes post-campaign performance, creates reports and dashboards, conducts market and competitor research, and provides recommendations. Collaborates with Marketing, Product, Sales, and Operations teams while coordinating project timelines and deliverables.

Supports learning programme coordination, training logistics, participant records, vendor communication, learning platforms, HRDC administration, reporting, employee communications, and process improvement. The intern will assist with Workday, GO1, Articulate 360, SharePoint, compliance training, digital learning initiatives, and AI-enabled workflow improvements while maintaining learning databases and supporting employee engagement.

Drive revenue growth for Rocketfuel Entertainment by developing new business, managing brand and agency relationships, creating integrated partnership proposals, leading pitches and negotiations, and owning the sales process through campaign handover. The role includes achieving revenue targets, maintaining sales forecasts, identifying upsell opportunities, monitoring market trends, servicing clients, attending industry events, and mentoring junior sales staff.

Develop new business and commercial partnerships for Rocketfuel Entertainment across brands, agencies, and clients. Responsibilities include prospecting, relationship management, sales proposals, negotiations, campaign handover, revenue target achievement, market monitoring, and client servicing. The role collaborates with talent, content, video, marketing, and operations teams to create entertainment and advertising solutions.

Support product launches and go-to-market activities, analyze key metrics to track product performance, and collaborate with cross-functional teams to ensure timely delivery of tasks and projects.

Support creator network by producing and editing short-form content, sourcing and onboarding TikTok creators, assisting livestream campaign planning and execution, maintaining creator databases, preparing presentation decks and visuals, and researching trends and competitor activity.

Support product testing (UAT) across web, mobile and set-top box platforms. Draft localized FAQs, training and go-to-market collateral. Design and document customer journeys, perform market and competitor research, prepare product strategy decks, and analyze data to inform product and customer experience improvements.