Teams at American Express Global Business Travel

Design, implement, and maintain secure cloud-native CI/CD pipelines with integrated security testing (SAST/DAST/SCA), deploy API security and container scanning, guide developers on secure coding, ensure compliance (PCI-DSS, GDPR, SOC 2), mentor engineers, and support cloud-native security (IAM, encryption, secrets management).

Produce and maintain short- and long-term call center forecasts using econometric and historical data, update forecasting models in Anaplan/Excel, coordinate staffing reviews, analyze process improvements, present results, and partner with operations and customer service to optimize productivity.

The People Analytics Partner supports Talent Management, Acquisition, and Learning teams by delivering data-driven insights and analytics to optimize HR strategies and initiatives.