Jobs at Airbus

Owns customer support and services relationships across an aircraft fleet, driving satisfaction, fleet availability, parts performance, logistics KPIs, and issue resolution. Coordinates cross-functional experts, manages customer action plans and support contracts, monitors financial objectives and overdue invoices, analyzes operational performance, and communicates customer needs internally. Requires strong relationship management, communication, reporting, analytical, aerospace, material support, and CRM skills.

Provides engineering support for airline fleets, addressing technical queries, troubleshooting in-service issues, resolving AOG situations, and supporting reliability studies. Manages technical publications, component and system reliability monitoring, operational KPIs, reports, aircraft and engine de-lease activities, and customer deliverables. Collaborates with airline technical services, Airbus functions, and TSP stakeholders while ensuring airworthiness, safety, quality, cost control, and compliance with DGCA, EASA, and FAA requirements.

Lead and manage military sales across India & South Asia, build campaign strategies, drive RFI/RFP responses and contracts, liaise with military customers and industrial partners, develop product and procurement knowledge, and lead a results-oriented sales team to win complex defense deals.

Serve as a strategic partner to the President and Managing Director by converting strategy into actionable projects, managing the MD’s calendar and briefings, leading cross-functional initiatives, facilitating high-level meetings, preparing reports and presentations, liaising with stakeholders, overseeing communications and event logistics, and ensuring operational alignment with KPIs across the organization.