The NOC Support Engineer will provide technical support for TNS financial services, handling incident management, problem management, change management, and supporting disaster recovery efforts. Responsibilities include managing incident tickets, supporting major incident management, and documenting service procedures while working in a 24x7 support rotation.

The NOC Support Engineer will provide technical support for TNS' financial services, focusing on incident, problem, and change management. Responsibilities include managing incident tickets, supporting customer calls, and ensuring compliance with PCI standards, while helping to train and support analysts within the global team.