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As an Enterprise Customer Support Engineer at ABBYY, you will resolve technical issues for B2B customers, creating knowledge base articles and collaborating with various departments to find solutions. Your role involves troubleshooting with customer support tools and requires at least 2 years of L2 technical support experience and proficiency in English.

The Senior Analyst in Information Security will support the development and maintenance of governance, risk management, and compliance frameworks. Responsibilities include conducting risk assessments, ensuring compliance with security regulations, developing policies, and promoting security awareness through training.

The role involves developing business continuity and disaster recovery plans, conducting risk assessments and analyses, coordinating with departments for recovery strategies, leading recovery teams, conducting drills, and ensuring compliance with standards. Regular reporting to management and training of staff are also essential responsibilities.

The Manager of Incident Response oversees the development and execution of incident response strategies, leading a team to manage security incidents efficiently. Responsibilities include managing incident response processes, collaborating with cross-functional teams, staying updated on threats, facilitating training, conducting post-incident reviews, and reporting to senior management.

The Technical Success Manager at ABBYY will conduct value discovery sessions, articulate client gaps, build customer relationships, and identify training needs. They will also manage expectations, facilitate communication between teams, and advocate for customer feedback to improve products. The role demands strong analytical skills and project management capabilities.

The Technical Success Manager will conduct value discovery sessions, build and maintain customer relationships, manage expectations, and facilitate training. The role focuses on helping customers achieve success with ABBYY's solutions by identifying obstacles, measuring product usage, and providing strategic guidance.

The Software Engineer for Site Reliability at ABBYY is responsible for end-to-end development of features, ensuring code quality through automation and testing, collaborating with cross-functional teams, and driving system reliability and innovation. The role involves building and improving internal tools, leading reliability practices, and using monitoring data to enhance service reliability.