Lead design, development, and deployment of PEGA-based solutions; oversee delivery team technical direction; collaborate with distributed developers, QA, PM, and product teams; work in Agile/Scrum; perform BPM modeling and JAD workshops; troubleshoot production incidents; enforce PEGA guardrails and maintain quality with automated and manual unit tests; mentor PEGA developers and provide technical leadership.

Lead design and operation of a self-managed Enterprise MongoDB platform: set standards, own backups/restore, performance engineering, capacity planning, security hardening, incident leadership, documentation, and mentor junior administrators while partnering with infrastructure and application teams to standardize and automate operations.