Top Customer Success Jobs in New Delhi, DL
Conduct regular one-on-one coaching sessions, monitor call quality, develop training programs, and track performance improvement in a customer success role.
Specialist in Technology Services with 4-6 years of experience in testing Insurance applications, writing test scenarios/test cases, supporting UAT, and defect management. Proficient in Microsoft Excel, Agile Methodology, and insurance domain knowledge. Strong communication and analytical skills with the ability to work with large datasets.
Handle and administer Family & Medical Leave Act standalone and other leave claims, evaluate eligibility, make claim decisions, perform leave administration tasks, update systems, interact with various stakeholders.
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Handle and administer Family & Medical Leave Act claims, ensure compliance with regulatory requirements, evaluate leave claims, update systems, interact with stakeholders, and maintain absence management processes.
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