VP, Global Operation Systems

Bigger Better Future

Imagine working for a company that measures its success based off the growth of its colleagues, a company that invests in its future by investing in you. Little Caesars is a company where our colleagues make an impact.

Your Mission:

Responsible for leading, defining, developing, testing, and maintaining operational systems, processes, and procedures. The incumbent will ensure our operational brand standards are clearly defined, achievable, easily evaluated, consistent and maintained across all restaurants. The position ensures we are executing operationally at the highest levels for all initiatives and promotions are operationally viable, taking into account cultural and regional differences. This position will also support various global initiatives. The incumbent will have a high level of autonomy to make decisions independently, while also seeking input from and providing counsel to executive leadership. This position must be able to provide a broad range of projects and operational expertise to both internal and external partners.
 

Your Mission:

• Lead the development of operational systems, processes and procedures for franchise owned and company restaurants. Define, develop, manage, and implement all standards for restaurant management systems governance, maintenance, and review process.
• Establish and adjust annual project portfolios expectations including budgets and timelines. Conduct extensive data analysis to inform the executive team of project status, budget and financial implications, potential risks, and resource allocations to date.
• Assess, define, implement, and maintain restaurant management systems, programs, procedures, and tools for all brand expressions. 
• Partner with the business unit leadership team to ensure consistently execution of systems, processes, and procedures globally. This includes working with leadership team on creating implementation plans for the roll-out of new concepts, programs, and projects globally.
• Lead and participate in cross-functional teams on simplification and validation of standards and guidelines related to restaurant operations. 
• Consult with training for the creation and use of new learning tools on products to be added to training manuals, instructional guides and job helpers for all new products, processes, and procedures. 
• Lead efforts in ensuring operational systems success by updating, tracking, and creating metrics to share with co-leaders that will assist in identifying opportunities and address root causes as needed.
• Establishes goals and communicates results to respective leadership team; shares best practices and ensures collaboration with global field teams.
• Provides operational guidance, support, and counsel to cross-functional field team members and market leadership as needed.
   

Who You Are:

• Bachelor’s degree in business, law, or related discipline.
• Minimum of fifteen (15) years’ experience in restaurant operations, creating, developing and ensuring standardization in processes, procedures, and systems, while aligning strategies globally. Demonstrated ability to build, supervise and motivate teams to reach objectives.
• Minimum of five (5) years franchise experience in the capacity of consulting, servicing, or managing franchisees.
• Proven expertise in strategic thinking, consulting, analytical, problem-solving, project planning, and implementation skills
• Demonstrated expertise related to global regulations and compliance requirements that impact food enterprises.
• Ability to build consensus and support at all levels of the organization for the execution of the global strategic operational plans.
• Proven leader with high energy, confidence, and the demonstrated ability to influence others.
• Proven ability to conduct data analysis, reporting, budgeting, and forecasting.
• Exceptional verbal and written communication and presentation skills.
• Ability and willingness to travel internationally and the ability to comply with the company travel policy. The ability to secure and maintain necessary visas and/or travel documents as required by business needs.

• Master’s degree in related field.
• Operations or new business development experience.
• Multi-lingual and multicultural capabilities preferred.
   

Where You Will Work:

• This position will require 25% travel to other locations domestically or internationally by a variety of transportation methods and require the ability to move equipment up to 55 pounds.

All items listed above are illustrative and not comprehensive. They are not contractual in nature and are subject to change at the discretion of Little Caesars Enterprises Inc.

Little Caesar Enterprises, Inc. is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual’s race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested.
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