Job Description
Firm Overview
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.4 trillion and operations worldwide. The Firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management and private equity. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at http://www.jpmorganchase.com/.
Global Supplier Services
JPMorgan Chase seeks to do business with suppliers who provide the best price, quality and capability to meet our business needs. With nearly 1200 team members in 11 countries, our Global Supplier Services (GSS) organization works proactively with line of business colleagues to identify capable suppliers, lead the competitive sourcing process and negotiate and contract with the chosen suppliers. GSS ensures contracted goods and services can be obtained by our LOB employees in an efficient manner to help them run their businesses.
Supplier Relationship Management
The Supplier Relationship Management (SRM) function, which is part of Sourcing & Procurement within GSS, partners with all lines of business to ensure that JPMC is realizing maximum value from relationships with third parties, and consists of 3 programs:
- Banking Relationship Management (BRM)
- Executive Relationship Management (ERM)
- Strategic Supplier Program Management (SSPM)
Position Summary
The Business Analysis & Analytics Manager role will be a member of the SRM's Business Solutions team, designing and building SRM's home grown tools and dashboards. This role will be critical in supporting the execution of key data strategies to help unlock opportunities and value from firmwide relationships.
Key Responsibilities
- Support management of SRM's home grown tools and dashboards.
- Leverage data to develop new products and enhance existing ones, including assisting in designing logic for custom metrics and reporting.
- Translate complex business requirements into actionable items, prioritizing based on technical feasibility, business impact and stakeholder needs.
- Support lifecycle of data solutions from concept to launch including ongoing maintenance and updates.
- Perform quality assurance testing and implement data governance guidelines to maintain data quality and integrity.
- Support design and execution of solutions in alignment with project plans to ensure transparency and timely delivery of deliverables.
- Develop standard operating procedures (SOPs).
- Work with broader GSS organization to support implementation and execution of program strategies and reports aligned to BRM, ERM, and SSPM.
- Analyze, manipulate and connect multi-source data sets to support executive reporting.
- Perform all responsibilities in line with established policies and procedures agreed with Legal and Compliance.
Skills and Experience
- Bachelor's degree in Computer Science or similar/ relevant field
- 8+ years of relevant industry experience, ideally coupled with all or a mix of banking and/or sourcing, data & analytics and product management experience
- Strong data manipulation, analytical and visualization skills against large and complex datasets
- Expert Microsoft Excel (macros, complex queries, etc) and PowerPoint skills
- Strong time management skills
- Confident personality - Strength in character and intellect to gain the respect of demanding stakeholders
- Effective written and oral communication skills
- Professionalism, sensitivity, discretion and sound decision-making skills
- Able to operate in a complex, global and federated environment
- Strong, creative problem solving skills, plus experience dealing with complex challenges
- Collaborative and participative working style
- Organized and structured working approach
- Self-starter, with strong attention to detail
- Ability to prioritize and multitask well under pressure
- Experience in Tableau, Alteryx, Access and other data technology tools
About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Global Supplier Services (GSS) manages the source-to-pay cycle, engaging with suppliers, negotiating contracts, conducting risk assessments and evaluating the customer experience. Global teams support sourcing, third party oversight, procurement and payment operations, supplier relationship management and customer experience.
