The Unit Manager - Operations oversees vendor processing, quality assurance, and supports accounting tasks while leading a team dedicated to customer service excellence.
Description and Requirements
• Govern processing of Vendor processing, Quality Assurance, Reporting and Accounting, Reconciliations & Production Support
• Review each transaction request to insure validity and completeness.
• Resolve simple and moderately complex transaction discrepancies with the requester or vendor.
• Enter transaction data into the accounts payable computer systems in a timely and accurate fashion.
• Ensure appropriate accounting and tax issues are addressed for all transactions.
• Participate in a self-directed work team environment dedicated to providing a high level of service to its customers through the following activities:
- Assist in establishing and evaluating personal and team stretch goals.
- Promote personal and team optimal performance in all areas including speed, volume, accuracy, controls and service.
- Meet standards and guidelines as documented in the PO/AP Service Center Charter.
- Participate with other team members in the building and enhancing of team structure.
• Participate in team rotation initiatives.
• Assist in the resolution of customer and vendor problems. Minimum four to six years of relevant work experience with including at least three years in team management for AP.
• Responsible for process migration from other Asian countries.
• Responsible for work consolidation for Asia AP
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
#BI-Hybrid
• Govern processing of Vendor processing, Quality Assurance, Reporting and Accounting, Reconciliations & Production Support
• Review each transaction request to insure validity and completeness.
• Resolve simple and moderately complex transaction discrepancies with the requester or vendor.
• Enter transaction data into the accounts payable computer systems in a timely and accurate fashion.
• Ensure appropriate accounting and tax issues are addressed for all transactions.
• Participate in a self-directed work team environment dedicated to providing a high level of service to its customers through the following activities:
- Assist in establishing and evaluating personal and team stretch goals.
- Promote personal and team optimal performance in all areas including speed, volume, accuracy, controls and service.
- Meet standards and guidelines as documented in the PO/AP Service Center Charter.
- Participate with other team members in the building and enhancing of team structure.
• Participate in team rotation initiatives.
• Assist in the resolution of customer and vendor problems. Minimum four to six years of relevant work experience with including at least three years in team management for AP.
• Responsible for process migration from other Asian countries.
• Responsible for work consolidation for Asia AP
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
#BI-Hybrid
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