WHO WE ARE
Escalent is an award-winning data analytics and advisory firm that helps clients understand human and market behaviors to navigate disruption. As catalysts of progress for more than 40 years, our strategies guide the world’s leading brands. We accelerate growth by creating a seamless flow between primary, secondary, syndicated, and internal business data, providing consulting and advisory services from insights through implementation. Based on a profound understanding of what drives human beings and markets, we identify actions that build brands, enhance customer experiences, inspire product innovation and boost business productivity. We listen, learn, question, discover, innovate, and deliver—for each other and our clients—to make the world work better for people.
Why Escalent? Once you join our team you will have the opportunity to...
• Access experts across industries for maximum learning opportunities including Weekly Knowledge Sharing Sessions, LinkedIn Learning, and more.
• Gain exposure to a rich variety of research techniques from knowledgeable professionals.
• Enjoy a remote first/hybrid work environment with a flexible schedule.
• Obtain insights into the needs and challenges of your clients—to learn how the world’s leading brands use research.
• Experience peace of mind working for a company with a commitment to conducting research ethically.
• Build lasting relationships with fun colleagues in a culture that values each person.
Role overview:
We are looking for a Qualtrics Dashboard Specialist with strong experience across market research, survey data and data visualization. The role will focus on translating quantitative research data into interactive, client-facing Qualtrics dashboards, particularly for brand tracking, customer tracking and other multi-wave research programmes.
The ideal candidate combines strong Qualtrics dashboarding skills with an understanding of survey data and the ability to create clear, intuitive dashboards that help clients identify trends, competitive movement, and segment-level differences.
Key Responsibilities:
Dashboard Development & Visualization
· Build and maintain interactive, client-facing Qualtrics dashboards for market research and tracking programmes.
· Develop KPI scorecards, brand funnels, competitive comparisons, trend charts, segmentation views and dynamic filters.
· Create intuitive dashboards focused on business decisions, not just data display.
· Ensure dashboards are visually consistent, accurate and easy for clients to navigate.
Tracking & Reporting
· Develop dashboards for multi-wave and longitudinal studies, including wave-over-wave trends and historical comparisons.
· Manage data appending and maintain consistency of KPIs and reporting across waves.
· Translate research outputs and crosstabs into clear dashboard visualizations.
· Support reporting requirements across multiple markets, brands and audience segments.
Survey Data & Quality
· Work with quantitative survey datasets, including banners, derived variables, weighting and significance indicators, and ensure accurate representation in dashboards.
· Conduct dashboard and data QA and proactively identify and resolve discrepancies before client delivery.
· Ensure dashboard outputs remain aligned with the underlying survey data and reporting specifications.
Client & Stakeholder Management
· Understand client reporting requirements and translate them into dashboard specifications.
· Participate in requirements discussions and recommend appropriate dashboard structures and visualizations.
· Present dashboards to clients and stakeholders and incorporate feedback through the delivery process.
Survey Programming & Customization
· Support Qualtrics survey programming, including Survey Flow, skip logic, randomization, quotas and embedded data.
· Use HTML, CSS and JavaScript for survey customization and branding where required.
· Ensure survey design and data structures support downstream dashboard requirements.
Must-Have Skills:
· 7+ years of hands-on Qualtrics experience, with substantial experience in dashboard development and reporting.
· Experience building interactive market research dashboards, ideally for brand tracking, customer tracking or other multi-wave studies.
· Strong understanding of survey data and quantitative research outputs, including crosstabs, banners, derived variables, weighting and significance indicators.
· Experience developing trends, funnels, competitive comparisons, KPI scorecards, segmentation views and dynamic filters.
· Strong data visualization skills and ability to present complex survey data clearly and intuitively.
· Experience with Qualtrics survey programming, including Survey Flow, skip logic, randomization, quotas and embedded data.
· Strong verbal and written communication skills, with the ability to work directly with clients and stakeholders.
Good To Have:
· HTML, CSS and JavaScript experience for Qualtrics customization.
· Experience with Qualtrics Text iQ or other text analytics tools.
· Experience with Qualtrics APIs, JSON or external data integrations.
· Experience with SPSS, Python or other data-processing tools.
· Experience with Decipher, Confirmit, Forsta or other survey platforms.
· Experience delivering client training and developing user documentation.
Explore our Careers and Culture page to learn more about the people behind the brand: https://escalent.co/careers-and-culture/
