Who We Are
HeadSpin, a PartnerOne portfolio company, is a global digital experience intelligence and omnichannel testing platform dedicated to perfecting mobile, web, and OTT experiences. With real devices and real SIMs deployed across 60+ locations in 50+ countries, HeadSpin enables enterprises to test, monitor, and optimize their applications and networks under genuine user, device, and carrier conditions.
Our platform supports the full spectrum of quality assurance needs, including functional testing, non-functional testing such as performance, load, and stress validation, network connectivity testing, platform and environment verification, benchmarking, hardware and battery testing, integrity and compliance checks, and robust security testing. Teams also benefit from specialized capabilities across API testing, UX testing, media/DRM validation, and cross-device integration workflows.
Powered by advanced data analytics and AI/ML-driven insights, HeadSpin provides deep visibility into more than 130 user experience and performance KPIs, enabling rapid issue identification, faster release cycles, and consistently high-quality digital experiences. Trusted by global leaders in telecom, banking, retail, media, and gaming, HeadSpin helps organizations streamline development, eliminate manual QA bottlenecks, and deliver optimized digital experiences at scale.
Key Skills & Responsibilities QA Strategy & Lifecycle Management
- Owns the complete QA lifecycle including test strategy development, test planning, execution oversight, and defect management.
- Defines and enforces standardized QA processes, templates, entry/exit criteria, and best practices across projects.
- Ensures traceability from requirements to test cases and compliance with key quality metrics like test coverage, defect leakage, and test efficiency.
- Drives continuous process improvements through retrospectives, root cause analysis, and corrective action planning.
Automation Testing & Tools
- Basic Knowledge in any of the automation frameworks using Selenium, Appium, with scripting in Python, Java, or JavaScript (Python preferred).
- Basic Knowledge in integrating automation test suites with CI/CD pipelines using Jenkins, GitHub Actions, or equivalent.
- Basic Knowledge of API testing using tools like Postman
- Theoretical knowledge of automation strategies for mobile and web applications.
Project & Delivery Management
- Solid understanding of STLC and the full defect lifecycle.
- Demonstrated experience managing QA delivery in Agile, Scrum, Kanban, and hybrid project environments.
- Leads and participates in Agile ceremonies, including sprint planning, daily standups, retrospectives, and demos.
- Aligns QA plans with product roadmaps and release cycles, enforcing quality gates for every sprint and release.
- Experienced in managing QA-related aspects of scope, schedule, cost, risks, and resources within a PMP-aligned framework.
- Coordinates closely with cross-functional teams including Product Owners, Dev Leads, Scrum Masters, and Infrastructure teams.
Reporting & Communication
- Develops and maintains QA dashboards and executive summaries using Jira, Excel, Grafana
- Reports on test execution status, defect trends, QA burndown charts, and release readiness.
- Manages communication and escalations effectively across business stakeholders, leadership, and technical teams.
Leadership & Team Management
- Proven track record of leading geographically distributed QA teams across onsite-offshore models.
- Mentors junior team members and builds a high-performance, collaborative QA culture.
- Capable of conflict resolution, workload balancing, and driving QA excellence under pressure.
Qualifications - Minimum 8+ years of experience in QA and test project management roles.
- Strong understanding of Agile metrics like cycle time, throughput, and WIP.
- Familiar with Jira and Grafana
- Excellent stakeholder management, communication, and leadership skills.
- Bachelor's degree in Computer Science, Engineering, or a related field; commitment to ongoing professional development.
- Passion for quality, detail-orientation, and a mindset focused on learning, growth, and collaboration.
Disclaimer: HeadSpin does not charge any fees at any stage of the recruitment or selection process. We will never ask candidates to pay money or share financial information in exchange for a job offer. If you receive any communication requesting payment on behalf of HeadSpin, please treat it as fraudulent and report it immediately to [email protected]
