Technology Support II - Market Data Distributed Support

Job Description
We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
Job Description:
As a Technology Support II - Market Data Distributed Support in our dynamic team, you will be responsible for ensuring the smooth operation and support of market data systems and services. You will provide technical assistance to users, maintain data integrity and accuracy, and work collaboratively in a fast-paced environment. This role provides an opportunity to deepen your understanding of financial markets, enhance your problem-solving skills, and work with a variety of market data platforms and technologies.
Job Responsibilities:

• Monitor and support market data systems to ensure high availability and performance.
• Troubleshoot and resolve issues related to market data feeds, applications, and infrastructure.
• Collaborate with internal teams and external vendors to address and resolve data discrepancies and outages.
• Maintain and update market data configurations, entitlements, and permissions.
• Assist in the onboarding of new data sources and the integration of market data into various platforms.
• Provide technical support and training to end-users on market data tools and applications.
• Conduct regular audits to ensure data accuracy and compliance with industry standards.
• Develop and maintain documentation for market data processes, procedures, and support activities.
• Stay updated with industry trends and advancements in market data technologies and services.
• Participate in projects related to market data enhancements and system upgrades.

Required qualifications, capabilities, and skills:

• 2 years of experience in market data support or a similar role within the financial services industry.
• Strong understanding of financial markets, instruments, and market data products.
• Proficiency in market data platforms such as Bloomberg, Reuters, or similar.
• Experience with data feed technologies and protocols (e.g., FIX, API).
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Detail-oriented with a focus on data accuracy and quality.

Preferred qualifications, capabilities and skills:

• Experience with scripting or programming languages (e.g., Python, SQL) for data analysis and automation.
• Familiarity with cloud-based data services and platforms.
• Knowledge of regulatory requirements related to market data usage and distribution.
• Experience of Market Data Technologies - RMDS/TREP, DACS entitlements, Bloomberg BPIPE, Solace
• Market Data feeds and content (direct exchange and aggregated)
• Programming Languages - UNIX/Shell, Python, Java
• Storage Filesystems
• Experience of using monitoring/forensic tools (e.g. ITRS Geneos)
• Network Technologies - IP (TCP/UDP/MCAST), Switch and routing topologies
• Operating Systems - Linux (RedHat) System Administration
• Experience of Software Development Lifecycle
• Cloud computing (AWS)
• Experience on Market data APIs

We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
Job Description:
As a Technology Support II - Market Data Distribution Support in our dynamic team, you will be responsible for ensuring the smooth operation and support of market data systems and services. You will provide technical assistance to users, maintain data integrity and accuracy, and work collaboratively in a fast-paced environment. This role offers the opportunity to work with internal teams and external vendors, stay updated with industry trends, and participate in projects related to market data enhancements and system upgrades. Your strong understanding of financial markets, excellent problem-solving skills, and attention to detail will be key to your success in this role.
Job Responsibilities:

• Monitor and support market data systems to ensure high availability and performance.
• Troubleshoot and resolve issues related to market data feeds, applications, and infrastructure.
• Collaborate with internal teams and external vendors to address and resolve data discrepancies and outages.
• Maintain and update market data configurations, entitlements, and permissions.
• Assist in the onboarding of new data sources and the integration of market data into various platforms.
• Provide technical support and training to end-users on market data tools and applications.
• Conduct regular audits to ensure data accuracy and compliance with industry standards.
• Develop and maintain documentation for market data processes, procedures, and support activities.
• Stay updated with industry trends and advancements in market data technologies and services.
• Participate in projects related to market data enhancements and system upgrades.

Required qualifications, capabilities, and skills:

• 2 years of experience in market data support or a similar role within the financial services industry.
• Strong understanding of financial markets, instruments, and market data products.
• Proficiency in market data platforms such as Bloomberg, Reuters, or similar.
• Experience with data feed technologies and protocols (e.g., FIX, API).
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Detail-oriented with a focus on data accuracy and quality.

Preferred qualifications, capabilities and skills:

• Experience with scripting or programming languages (e.g., Python, SQL) for data analysis and automation.
• Familiarity with cloud-based data services and platforms.
• Knowledge of regulatory requirements related to market data usage and distribution.
• Experience of Market Data Technologies - RMDS/TREP, DACS entitlements, Bloomberg BPIPE, Solace
• Market Data feeds and content (direct exchange and aggregated)
• Programming Languages - UNIX/Shell, Python, Java
• Storage Filesystems
• Experience of using monitoring/forensic tools (e.g. ITRS Geneos)
• Network Technologies - IP (TCP/UDP/MCAST), Switch and routing topologies
• Operating Systems - Linux (RedHat) System Administration
• Experience of Software Development Lifecycle
• Cloud computing (AWS)
• Experience on Market data APIs
• Computer Science Engineering Bachelor Degree

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.