Technology and Innovation - Manager – Implementation (HighRadius)

Riveron is looking for a Manager – HighRadius Technical Implementation to lead enterprise-grade SaaS projects and deliver exceptional client outcomes.

Who You Are

You are an experienced professional with 6–10 years in SaaS implementation, functional consulting, or techno-functional roles. You have deep expertise in Order-to-Cash (O2C) processes, including Credit & Collections, Cash Application, and Payment Portal, and you excel at translating complex business requirements into scalable technical solutions. You thrive in leadership roles, demonstrate strong ownership, and have a proven track record of delivering enterprise-level projects while managing multiple stakeholders across technical, product, and client teams.

Your strengths include:

• Strong understanding of O2C processes and ability to create visual process flow diagrams.

• Hands-on experience with SaaS configuration and technical implementation.

• Excellent communication and stakeholder management skills.

• Strong project management capabilities to manage timelines, budgets, and expectations.

• Preferred: Certifications in HighRadius modules (Cash Application, Collections, EIPP).

• Education: BE/B.Tech/M.Tech/MCA/MBA/PGDM.

What You’ll Do

As a Technical Implementation Manager at Riveron, you will:

• Lead and manage full-cycle implementation projects for HighRadius Receivables Cloud applications across global clients.

• Define and own Key Performance Indicators (KPIs) for customers and ensure successful outcomes.

• Drive delivery across all phases: Design, Build, Testing, Cutover, Go-Live, and Hypercare.

• Understand client business processes deeply and map them to product functionalities to design scalable solutions.

• Write SQL scripts for data gathering and configuration as needed.

• Oversee technical configuration of functional modules and facilitate technical testing and training programs.

• Perform root cause analysis for service request failures, outages, and performance issues; implement continuous improvement initiatives.

• Maintain project governance through issue logs, risk management, timelines, and status reporting.

• Collaborate with functional leads, technical teams, QA, and product management to ensure timely and successful implementations.

• Provide guidance on technology and project approaches aligned with best practices and corporate standards.

Required Skills

• Functional Expertise: Order-to-Cash (O2C), Accounts Receivable, Collections,

About Riveron:

At Riveron, we partner with clients—from global multinationals to high-growth private entities—to solve complex finance challenges, guided by our DELTA values: Drive, Excellence, Leadership, Teamwork, and Accountability. Our entrepreneurial culture thrives on collaboration, diverse perspectives, and delivering exceptional outcomes. We are committed to fostering growth, both for our clients and our people, through mentorship, integrity, and a client-centric approach. This inclusive environment offers flexibility, progressive benefits, and meaningful opportunities for impactful work that supports well-being in and out of the office.

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Riveron Consulting is an Equal Opportunity Employer and believes that we are stronger together through our diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law.

Please beware of fraudulent schemes or impersonations when going through the job application process. A Riveron employee will never recruit via text or extend unsolicited employment offers. Additionally, a Riveron employee will never ask you to exchange money or purchase anything as part of the recruiting process.