At Degreed, we believe that learning is the key to unlocking opportunities. As the premier upskilling platform, we empower individuals to connect their skills and ambitions with meaningful growth opportunities. By integrating everything people use to learn—skill insights, courses, videos, articles, and projects—we create personalized pathways for career advancement. Our mission is to discover, empower, and celebrate the next generation of global expertise. Join us in shaping the future of learning and workforce development.
Degreed is seeking an experienced Technical Writer to join our dynamic team. As a Technical Writer at Degreed, you will play a crucial role in creating clear, concise, and user-friendly externally-facing documentation. You will work closely with product managers, developers, and other stakeholders to ensure our technical content meets the highest standards of quality and accuracy.
Day in the Life
- Develop and maintain comprehensive technical documentation, including end-user guides and feature-specific how-to manuals
- Collaborate with cross-functional teams to gather, understand, and document complex technical information
- Translate technical concepts into clear, concise, and engaging content for various audiences
- Create and update content for our Knowledge Center
- Deliver documentation in support of our bi-weekly and quarterly product development cycles
- Implement and maintain documentation standards and best practices
- Contribute to the development of our content strategy and information architecture
Who You Are
- 5-7 years of experience in technical writing, preferably in the software or e-learning industry
- Proven track record of working with US-based and multinational companies
- Excellent written and verbal communication skills in English
- Strong ability to understand and explain complex technical concepts to diverse audiences
- Experience with documentation tools (Zendesk preferred) and content management systems
- Degree in English, Technical Communication, or a related field
- Proficiency in HTML, CSS, and Markdown
- Experience with agile development methodologies
What Sets You Apart
- Knowledge of learning management or talent development platforms
- Experience with video creation and editing for technical content
- Experience with in-app digital adoption platforms
- Familiarity with localization processes for global audiences
- Understanding of UX writing principles and information architecture
At Degreed we value
Diversity and Inclusion: We embrace individuals from all backgrounds and aim to build an environment where everyone can thrive.
Growth Mindset: We encourage continuous learning and development for our employees to grow their careers in line with their unique skills and goals.
Collaboration: We believe the best ideas come from teams working together, and we foster open communication and teamwork.
By joining our team, you’ll be part of a community that values continuous learning, collaboration, and making an impact. If you are passionate about driving change through learning and upskilling, we encourage you to apply and become a key contributor to our mission.
Work Environment & Physical Demands
Degreed offers a range of work arrangements depending on the role. Some positions are fully remote, while others are hybrid if you’re near an office. Please check the job details for specifics.
In remote or hybrid roles, you’ll collaborate virtually using tools like Zoom and Slack. You’ll need to operate a laptop and remain stationary for extended periods, with the ability to interpret written and verbal communication.
We are committed to creating an inclusive and flexible work environment that enables you to thrive.
Additional Information
Degreed provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
We believe in the full inclusion of all qualified individuals. Degreed will provide reasonable accommodations to those with disabilities during the application, interview, and employment process.
In line with the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.
Degreed participates in the E-Verify employment verification program.
Global Data Privacy Notice for Job Candidates and Applicants
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here: Ireland/EU, United Kingdom, and California. By submitting your application, you are agreeing to our use and processing of your data as required.
Fraudulent Recruitment Warning
Please be aware of fraudulent recruitment activities using the name “Degreed.” Scammers may impersonate Degreed, our website, or our team in recruitment scams. Degreed does not conduct recruitment through WhatsApp, Telegram, or any direct-messaging platforms. Official communication will always come from a Degreed.com email or phone number during the interview process. We do not request sensitive personal or financial information in unsolicited communications, nor do we offer roles requiring upfront payments or promising unrealistic returns. Stay vigilant and report any suspicious recruitment activity.
Top Skills
What We Do
Degreed is the upskilling platform that connects learning to opportunities. We integrate everything people use to learn and build their careers — skill insights, LMSs, courses, videos, articles and projects — and match everyone to growth opportunities that fit their unique skills, roles, and goals. To learn even more, head over to http://degreed.com
