At Paymentology, we’re redefining what’s possible in the payments space. As the first truly global issuer-processor, we give banks and fintechs the technology and talent to launch and manage Mastercard, Visa cards at scale - across more than 60 countries.
Our advanced, multi-cloud platform delivers real-time data, unmatched scalability, and the flexibility of shared or dedicated processing instances. It's this global reach and innovation that sets us apart.
We’re looking for a Technical Account Manager to act as the primary technical point of contact for clients, providing expert advice on implementation, optimisation, and ongoing support. This role ensures that clients' technical environments are aligned with their strategic goals while maintaining strong, trust-based relationships. If you excel at translating complex technical needs into actionable solutions, and thrive on collaboration between clients and internal teams, this is your opportunity to make a global impact.
What it takes to succeed:
- Deep understanding of payments and banking as a service, with proven expertise in payment data management.
- ISO 8583 knowledge
- 8–10 years of experience managing enterprise clients across multiple countries and cultures, with exposure to multinational corporations & banks.
- Strong analytical and critical thinking skills with excellent attention to detail.
- Proficiency in Microsoft Office Suite for data analysis, communication, and presentations.
- Exceptional customer service orientation and ability to build strong client relationships.
- Strong communication skills, including the ability to engage confidently with C-suite executives.
- Ability to work independently and collaboratively within cross-functional teams.
- Calm and effective under pressure, with strong organisational and project management skills.
