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Team Leader - Technology Services

Posted 2 Days Ago
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Remote
Senior level
Remote
Senior level
The Team Leader - Technology Services will oversee service delivery, manage client engagement, and facilitate knowledge transfer within the team. Responsibilities include manual and automated testing using Selenium, designing automated tests, maintaining test scripts, and identifying training needs. This role requires strong communication skills and proficiency in English, alongside expertise in Agile methodologies.
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Description and Requirements
Position Summary:
Candidate should be experienced in Testing (Manual and Automation), exposure to Identity Governance - Identity & Access Management support functions along with hands-on experience in Selenium, good understanding of Identity IIQ preferably in SailPoint Technology. Should have an experience of 5+ years in mentioned filed.
Job Responsibilities:
1. Responsible for individual delivery of services
2. Experience in Testing (Manual and Automation)
3. Hands-on experience in Selenium, Azure and Agile methodologies
4. Good client engagement and management skills to achieve desired customer satisfaction
5. Ability to derive best practices to achieve desired performance with-in Team
6. Responsible for knowledge transfer to other Team members
7. Good documentation skills
8. Identify training needs and deliver coaching
9. Any other essential function that may occur from time to time as directed by the Supervisor
Education:

  • College degree preferably in IT


Experience:

  • Good understanding and work experience of
  • Testing (manual and Automation)
  • Using Test cases
  • Hands-on experience with Selenium is must
  • Preferable understanding of Agile and other related methodologies
  • Should be able to Execute automated test scripts
  • Record problems and issues in accordance with the project's problem and issue management plans
  • Record problems and issues in accordance with the project's problem and issue management plans
  • Designing and implementing automated tests
  • Maintain Automation test scripts
  • Proficiency in English
  • Communication skills - ability to read, interpret business documents. Excellent verbal/written communication
  • Escalate issues if required
  • Ability to research and resolve problems.


About MetLife
Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services.
At MetLife, it's #AllTogetherPossible . Join us!
#BI-Hybrid

Top Skills

Selenium

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