Supports customers through live chat by engaging in meaningful interactions and troubleshooting issues with wireless internet products and services. The role emphasizes positive customer engagement, energetic communication, and delivering a high-quality customer experience.
About the TeamAt STARTEK, we believe the most important customer engagement is the one that happens next. And that’s where you come in! We’re looking for customer support representatives who are true engagement specialists – skilled at engaging in meaningful interactions that make our clients’ customers say “WOW!” In this role, you’ll be responsible for supporting customers through live chats as well as troubleshooting issues with their specific wireless internet products and services. Most importantly, you’ll have the opportunity to make a difference, every day, in the lives of our clients’ customers. In return, we offer a competitive compensation package, great benefits, a fun, and friendly atmosphere and so much more! If you’re positive, energetic, and ready to engage, apply now for immediate consideration.
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Leads customer support operations while assisting customers through live chat, troubleshooting wireless internet products and services, and delivering positive customer experiences. The role requires engaging effectively with customers, resolving service issues, and supporting client satisfaction in a fast-paced, technology-enabled contact center environment.
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