The Technical Account Manager drives post-sales processes, develops business relationships, identifies opportunities, manages customer inquiries, and advocates for customer needs within the company.
Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
The Technical Account Manager (TAM) is responsible for actively driving the post-sales process with direct and channel customers. The TAM must be able to articulate the Company's technology and product positioning to both business and technical users. He/she must be able to identify all technical and business issues of aligned accounts to ensure customer satisfaction, through all stages of the sales process. Must be able to establish and maintain strong relationships throughout the sales cycle.- Maintain and develop business and technical relationships at all levels within aligned accounts
- Identify and develop potential new business opportunities within aligned accounts
- Respond to customer questions on technical and business-related issues
- Clearly demonstrate and align product capabilities to customer goals
- Carry out technical Proof-of-Concept process as needed
- Manage opportunity pipeline activity through the Company’s CRM
- Delivery of high-level and detailed sales presentations
- Respond to functional and technical elements of RFIs/RFPs
- Convey customer requirements to Product Management, Marketing and Engineering teams
- Work as the customer champion within the Company
Qualifications
Ideal candidate will be self-motivated with strong knowledge of security, compliance and/or monitoring systems and typical business processes. Must possess strong presentation skills and be able to communicate professionally in response to emails, RFPs and when submitting reports. Organised and analytical, able to eliminate sales obstacles through creative and adaptive approaches.
- Bachelor’s degree or 7+ years relevant experience
- Excellent English written and oral communication skills
- Able to travel throughout the sales territory
- Preferred knowledge of key technologies and subjects including TCP/IP and networking, Vulnerability Management, Policy Compliance/Audit Tools, Firewalls, Web App Security, Endpoint Detection and Response, other relevant enterprise security solutions
- A working knowledge of Container environments is an advantage.
Top Skills
Audit Tools
Container Environments
Endpoint Detection And Response
Enterprise Security Solutions
Firewalls
Networking
Policy Compliance
Tcp/Ip
Vulnerability Management
Web App Security
Similar Jobs
Big Data • Information Technology • Productivity • Software • Analytics • Business Intelligence • Consulting
As a Senior Services Consultant, you'll lead agile project teams to enhance customer processes using Celonis software, focusing on data transformation and automation.
Top Skills:
Machine LearningMatlabProcess MiningPythonRSQL
Big Data • Information Technology • Productivity • Software • Analytics • Business Intelligence • Consulting
As a Services Consultant, you will work on agile project teams to enhance customer processes using Celonis technology, focusing on data analysis, process insights, and implementing automation.
Top Skills:
Machine LearningMatlabProcess AutomationPythonRSQLTask Mining
Big Data • Information Technology • Productivity • Software • Analytics • Business Intelligence • Consulting
Lead Services Consultant to drive digital transformation for customers by defining technical and business requirements, implementing Celonis solutions, and promoting process optimization through data-driven insights.
Top Skills:
CelonisMachine LearningProcess MiningPythonSQL
What you need to know about the Delhi Tech Scene
Delhi, India's capital city, is a place where tradition and progress co-exist. While Old Delhi is known for its rich history and bustling markets, New Delhi is defined by its modern architecture. It's clear the region places a strong emphasis on preserving its cultural heritage while embracing technological advancements, particularly in artificial intelligence, which plays a central role in shaping the city's tech landscape, fueled by investments in research and development.
