The Systems Analyst conducts business requirement analysis, designs documentation, develops, maintains, and tests system modules. They execute testing plans, provide post-implementation support, and ensure systems are operable and efficient. They also enhance existing systems and resolve technical issues through research and debugging.
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Job Description:
Job description
- Conducts analysis on Business Requirements and prepares the design documentation at the systems level for medium to complex systems or modules
- Develops and maintains, tests and implements modules according to system specifications. Identifies all possible scenarios and prepares tests for the systems under development.
- Executes test plan during development and provides system testing, user acceptance testing and other testing support as required to ensure that the system processing reflects user requirements / designs
- Performs implementation activities such as program promotions, installation of the system, training and tutorial for end users
- Provides post-implementation support for systems including analysis of production incidents
- Develops and updates of the Permanent System Documentations and other Operations Manuals
- Provides updates and status reports to the project manager during the course of a development and related support activities
- In charge of a system module. Identifies areas for improvement /enhancement on existing system module or on the entire system, and on new ones being developed
- Ensures solutions are well engineered, operable, maintainable and delivered on schedule
- Resolves technical issues through debugging, research and investigation
Soft Skills:
- Decisiveness (Competent)
- Communication (Competent)
- Customer Service Orientation (Competent)
- Tolerance for Stress (Competent)
- Fast Cycle (Competent)
- Work Standards / Quality Orientation (Competent)
Required Skills: (Identify top skills needed from the job)
- At least 2 years or more as Salesforce Systems Analyst
- Strong Knowledge of SFDC standard Objects and familiarity with designing Custom Objects and Lightning platform
- Experience with Sales and Service Cloud in Lightning Platform.
- Experience with Service Financial and Marketing Cloud is a plus.
- Applied knowledge of Salesforce Configuration, Customization, design of Visual Force Pages, Lightning Web Components, Apex Triggers and Reports and Dashboards.
- Experience with Informatica or any similar ETL tool, analysis & design, with testing experience is a plus.
- Strong analytical, problem solving, and interpersonal skills. Willingness and ability to quickly adapt to new environments and learn new technologies.
- Experience in managing multiple resources/developers
- Competent Systems Analysis and Design skills
- Systems Development Life Cycle (SDLC) major tasks and deliverables
- Strong problem-solving and critical-thinking skills
- Outstanding written and verbal communication skills, experience working in cross functional environment
- Knowledge in Source Code Control procedures
- Knowledge/experience in Release Management practices
- Knowledge/experience in Configuration Management practices
Other Requirements:
- College/University Degree, preferably in Computer Science, Engineering & Mathematics
- Background in Banking, Financial and Life Insurance business is a plus
- Applies competent programming skills in at least one of the supported Sun Life platforms
- Applies competent systems analysis and design skills
- Able to apply the development methodology used in Sun Life (Entry) foundational knowledge of:
- Systems Development Life Cycles, its stages, major tasks and deliverables
Job Category:
IT - Application Development
Posting End Date:
30/01/2025
Top Skills
Salesforce
SFDC
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