System Analyst

Capco, a Wipro company, is a global technology and management consultancy specializing in driving digital transformation in the financial services industry. With a growing client portfolio comprising of over 100 global organizations, Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to deliver end-to-end data-driven solutions and fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting-edge ingenuity is brought to life through its Innovation Labs and award-winning Be Yourself At Work culture and diverse talent.

Job Responsibilities

• Assists in the planning and assigning task to junior System Analyst.
• Participates in understanding of business requirement and processes from BA and related parties and analyst system impact and defines system scope.
• Participates in solution design by preparing and evaluating alternative workflow solutions.
• Leads team interact with developer to understand software limitations and develops, writes, and communicates systems design, functional system specifications i.e. System Workflow, Database and API and functional architecture to developer.
• Provides advice, guidance, encouragement and constructive feedback to junior in team during preparing solution, design, and systems design, functional system specifications process or related with working.
• Ensures compliance with organization’s technology standards.
• Ensures completeness of technical requirements and functional architecture analysis for the design and implementation of system business solutions.
• Help developer during system development, e.g. provide use cases, flowcharts, validate or confirm requirement from BA.
• Validates test results during testing and analyzes testing results to ensure the solution meets the needs of the business, then facilitates issue resolution.
• Leads team interact with dep ops and IT security to configurate infrastructure i.e. gateway, firewall, EDW or data lake to serve implementation per epic/BL.
• Review and give comment for improvement junior senior analyst’s document.
• Coaches and transfers knowledge to all team members.
• Provide advice and consultation to other more junior System Analysts on more difficult and complex assignments and implement ways to reuse requirements across projects.
• Investigate, resolve and escalate problems from production issue and develop recommendations for resolution.
• Identifies need for technical assistance to help in problem resolution.
• Makes recommendations for modifications or technical solution to increase effectiveness and efficiency.
• Analyzes technology trends to determine impact to the achievement of business goals.
• Identifies issues based on impact of new/emerging technology or modifications to existing systems.

Skills / Experience / Qualification

Types of experience & skills that we are looking for:

• University education and degree (preferable business or IT related), and strong academic record
• Minimum of 3-7 years of experience in a similar role (Business Integration or Business Analyst)
• Minimum of 2-3 years of experience in a client facing position
• Experience in Financial Services industry
• Experience working in the scrum environment
• Experience in requirements management and/or process modeling
• Knowledge of multiple development methodologies, e.g. RUP, Kanban, SCRUM, Waterfall
• Excellent written and verbal skills in English
• Perseverance and pragmatism to solve complex problems
• Ability to perform under pressure
• Ability to work in a multicultural and international environment

We have been informed of several recruitment scams targeting the public. We strongly advise you to verify identities before engaging in recruitment related communication. All official Capco communication will be conducted via a Capco recruiter.

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