Staff Consultant (Business Analyst)

👋🏼We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at a scale — across all devices and digital mediums, and our people exist everywhere in the world (17500+ experts across 36 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!

Requirements

• Experience : 5.5+ Years
• Must have experience in API analysis,API documentation,Swagger, Telecommunications Domain
• Strong understanding of RESTful APIs, GraphQL, and API lifecycle management.
• Experience translating business requirements into API specifications and user stories.
• Knowledge of UX/UI-driven feature design and customer journey mapping.
• Experience with API documentation tools such as Swagger/OpenAPI and testing tools like Postman.
• Understanding of API governance, versioning, and documentation practices.
• Knowledge of API security standards including OAuth2 and JWT.
• Familiarity with telecom platforms, digital ecosystems, and integration patterns is an advantage.
• Have experience in Agile methodology

Responsibilities

• Gather and analyze business requirements for mobile app features such as recharge, bundle purchase, payments, and account management.
• Translate requirements into end-to-end customer journeys aligned with UX/UI designs.
• Convert journeys and UX/UI designs into API specifications and user stories for seamless app integration.
• Define API contracts including endpoints, payloads, error handling, and performance mechanisms using OpenAPI/Swagger.
• Ensure APIs comply with architecture principles, security standards, and performance benchmarks.
• Collaborate with product owners, architects, developers, and integration teams to clarify requirements.
• Coordinate with backend teams and third-party vendors for API dependencies.
• Ensure adherence to API governance, versioning, and documentation standards.
• Validate API compliance with security protocols (OAuth2, JWT) and regulatory requirements.
• Support QA teams in defining test cases and validate APIs during SIT/UAT phases.
• Monitor API performance and usage metrics to recommend improvements.
• Analyze existing APIs and suggest enhancements without impacting live services.
• Provide periodic operational reports on API and feature delivery.
• Recommend improvements to API design and feature workflows based on analytics and feedback.

Bachelor’s or master’s degree in computer science, Information Technology, or a related field.